At a Glance
- Tasks: Support residents and manage tenancy issues while ensuring their wellbeing.
- Company: Join ExtraCare Charitable Trust at New Oscott Retirement Village.
- Benefits: Enjoy a contributory pension, free gym membership, and flexible hours.
- Other info: Flexible 7-day rota with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Experience in support services and strong customer service skills.
The predicted salary is between 10819 - 10819 € per year.
ExtraCare Charitable Trust is looking for a part-time Housing Support Assistant at New Oscott Retirement Village in Sutton, England. The ideal candidate will have experience in support services and demonstrate excellent customer service skills.
Responsibilities include:
- Supporting residents
- Managing tenancy issues
- Ensuring wellbeing
The position requires flexibility across a 7-day rota and offers benefits such as a contributory pension and free gym membership. Salary is £13.83 per hour (£10,819 pa pro rata).
Resident Wellbeing & Housing Support Assistant in Sutton employer: Extracare Charitable Trust
ExtraCare Charitable Trust is an exceptional employer that prioritises the wellbeing of both its residents and staff. Working at New Oscott Retirement Village offers a supportive work culture, opportunities for personal growth, and the chance to make a meaningful impact in the lives of older adults. With benefits like a contributory pension and free gym membership, employees enjoy a rewarding work environment that values flexibility and community.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Wellbeing & Housing Support Assistant in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at ExtraCare. A friendly chat can give us insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to wellbeing and housing support. We want to show that we’re not just qualified but genuinely passionate about helping residents.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how we've gone above and beyond for clients or residents in the past. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Resident Wellbeing & Housing Support Assistant in Sutton
Some tips for your application 🫡
Show Your Passion for Wellbeing:When writing your application, let us see your enthusiasm for supporting residents and enhancing their wellbeing. Share any relevant experiences that highlight your commitment to customer service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Housing Support Assistant role. Use keywords from the job description, like 'support services' and 'tenancy issues', to show that you understand what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Extracare Charitable Trust
✨Know Your Stuff
Make sure you understand the role of a Housing Support Assistant. Familiarise yourself with the responsibilities mentioned in the job description, like managing tenancy issues and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for clients or residents. Think about specific situations that highlight your ability to handle difficult conversations or resolve conflicts effectively.
✨Flexibility is Key
This position requires flexibility across a 7-day rota, so be ready to discuss your availability. If you have prior experience working varied hours, share that! It shows you're adaptable and can meet the needs of the residents at New Oscott Retirement Village.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or how they measure success in this role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
