At a Glance
- Tasks: Support residents in a vibrant retirement village and ensure their wellbeing.
- Company: Join ExtraCare Charitable Trust, dedicated to enhancing lives for the over 55s.
- Benefits: Enjoy 33 days annual leave, free gym membership, and a contributory pension.
- Other info: Flexible hours with opportunities for personal growth in a dynamic environment.
- Why this job: Make a real difference in residents' lives while working in a supportive community.
- Qualifications: Experience in housing support and excellent customer service skills are essential.
The predicted salary is between 10819 - 10819 € per year.
The ExtraCare Charitable Trust is recruiting for a Housing Support Assistant based at New Oscott Retirement Village.
Benefits:
- Contributory Pension (up to 9%)
- Employee Assistance Programme
- Life Assurance
- Cycle to work
- 33 days annual leave, including bank holidays pro rata for part-time
- Option to purchase or sell additional annual leave
- Free Gym Membership
Role Details:
- Hours: 15 hours per week
- Contract: Permanent
- Shifts: 7-day rolling rota (flexibility required, also needs to work alternate weekends)
- Salary: £13.83 per hour (£10,819 pa, pro rata of FTE)
What will you do as our Housing Support Assistant:
- Showing potential residents around the Village/apartments.
- Helping residents settle into their new home.
- Responding to tenancy or lease issues that may arise.
- Ensuring residents’ wellbeing is monitored daily.
- Ensuring residents thrive within a retirement setting.
- Regularly carrying out resident visits and participating in community meetings.
- Working collaboratively with other teams to ensure resident needs are met.
Our ideal Housing Support Assistant will be:
- Having previous experience in housing-related or support services, providing advice & guidance, and excellent customer service.
- Engaging, positive personality.
- Empathetic, friendly, and able to build relationships with residents who have varying needs.
- Solution-focused with a creative outlook to resolve issues.
- Able to work under pressure calmly and prioritise work.
ExtraCare does not participate in the current UK Visa Sponsorship and we would not be able to facilitate sponsorship. We offer vibrant communities for the over 55s that support healthy, active and independent lifestyles. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all, including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserves the right to close this job advertisement when convenient.
Housing Support Assistant in Sutton employer: Extracare Charitable Trust
The ExtraCare Charitable Trust is an exceptional employer, offering a supportive and inclusive work environment at the New Oscott Retirement Village. With benefits such as a contributory pension, generous annual leave, and free gym membership, we prioritise employee wellbeing and growth. Our vibrant community fosters meaningful connections, allowing you to make a real difference in the lives of our residents while enjoying a fulfilling career in housing support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Assistant in Sutton
✨Tip Number 1
Get to know the company! Research ExtraCare and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to housing support. Think about your past experiences and how they relate to the role of a Housing Support Assistant.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Housing Support Assistant in Sutton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing-related or support services. We want to see how your skills align with the role of Housing Support Assistant, so don’t hold back on showcasing your customer service expertise!
Show Your Personality:We’re looking for an engaging and positive personality! Use your application to let your friendly and empathetic nature shine through. Share examples of how you've built relationships with residents or clients in the past.
Be Solution-Focused:Demonstrate your creative problem-solving skills in your application. We love candidates who can think on their feet and come up with solutions under pressure, so include any relevant experiences that showcase this ability.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Extracare Charitable Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Support Assistant. Familiarise yourself with the key tasks like showing potential residents around and ensuring their wellbeing. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Empathy
Since this role involves working closely with residents who may have varying needs, it's crucial to highlight your empathetic nature. Prepare examples from your past experiences where you've successfully built relationships or resolved issues with clients or residents. This will show that you can connect with people on a personal level.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you approach challenges. Think of specific situations where you had to be solution-focused and creative in resolving issues. This could involve tenancy problems or helping residents settle in. Showing that you can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, community meetings, or how they measure resident satisfaction. This not only shows your enthusiasm for the role but also helps you gauge if the environment is the right fit for you.
