At a Glance
- Tasks: Support residents with housing issues and manage a small team at our vibrant retirement village.
- Company: ExtraCare Charitable Trust, dedicated to enhancing lives for older people.
- Benefits: 33 days annual leave, enhanced maternity/paternity, gym access, and more!
- Other info: Join a supportive team in a modern environment with great career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your career in housing support.
- Qualifications: Experience in housing management or customer service, plus strong communication skills.
The predicted salary is between 15.58 - 15.58 £ per hour.
ExtraCare Charitable Trust are recruiting for a Senior Housing Support at Wixams Retirement Village in Bedford! Are you looking for a role where you can apply your previous housing experience or if you have experience managing a small team, understand the challenges that our residents face regarding housing related issues, and you have the ability to provide comprehensive support and guidance then we would like to hear from you. We are currently looking to recruit a dedicated Senior Housing Support to provide an efficient and caring enhanced housing management service at our modern Retirement Village in Bedford.
Job Details
- Hours: 35hrs per week, including some weekends
- Salary: £15.58 per hour (£28,432pa pro rata FTE £30,463pa)
- Location: Wixams Retirement Village, Bedford Road, Bedford, MK42 6EA
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’. We are committed to offering fulfilling and worthwhile careers to all our staff - enabling you to deliver the quality of service we promise.
What will you do as our Senior Housing Support?
- Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
- Provide information, support and advice to residents and help resolve low level neighbour issues
- Check that residents are safe and that the building and the grounds are secure
- Ensure that repairs are completed and health & safety checks are carried out
- Manage Housing Support Assistants and Reception, ensuring appropriate coverage
- Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
- Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
- Adhere to legal and regulatory requirements for our housing and care obligations
Our ideal Senior Housing Support will have:
- Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
- Excellent communication skills
- Experience of managing or supervising staff
- CIH Level 2 Certificate in Housing Practice, or willing to work towards
Benefits package includes:
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
This Senior Housing Support post may be subject to a satisfactory enhanced DBS disclosure where applicable, satisfactory references, medical clearance and Home Office right to work clearance. Extracare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.
Senior Housing Support employer: Extracare Charitable Trust
ExtraCare Charitable Trust is an exceptional employer, offering a fulfilling career as a Senior Housing Support at the modern Wixams Retirement Village in Bedford. With a strong commitment to employee growth and well-being, we provide a comprehensive benefits package, including generous annual leave, enhanced maternity and paternity allowances, and access to an onsite gym. Our supportive work culture fosters collaboration and encourages staff to make a meaningful impact on the lives of our residents, ensuring that you can thrive in your role while contributing to creating better lives for older people.
Contact Details:
Extracare Charitable Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Support
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Extracare Charitable Trust.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Extracare Charitable Trust!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Extracare Charitable Trust, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Extracare Charitable Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Housing Support
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Extracare Charitable Trust:Before hitting send, make sure to tailor your application specifically to Extracare Charitable Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Extracare Charitable Trust
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
