The ExtraCare Charitable Trust are recruiting for a part-time Housing Support Assistant on a permanent contract to join our supportive team, based at our Longbridge Retirement Village in Birmingham.
This is a fantastic opportunity for someone who is experienced in providing Housing Support and would like to further their career, as well as supporting older people to live as independently as they can and understand the challenges older people face.
Our benefits include
- + 33 days' annual leave (FTE), Pro Rata for part-time
- + Buy And Sell Holiday
- + Free Life Insurance
- + Cycle2work Scheme
- + Attendance Reward
- + Free Use of Onsite Gym
- + Up to 9% employer pension contribution (5% employee)
- + Blue Light Card discounts
- + Enhanced Maternity & Paternity allowance
Role Details, What will you do as our Housing Support Assistant?
- + Showing potential residents around the village/apartments.
- + Helping to settle in residents to their new home.
- + Responding to tenancy or lease issues that may arise.
- + Ensuring that residents' wellbeing is monitored daily.
- + Ensure that residents thrive within a retirement setting.
- + You will regularly carry out resident visits and be involved in community meetings.
- + Work collaboratively with other teams to ensure resident needs are met.
Requirements
- + Previous experience working in a housing-related or support services role, providing advice & guidance and excellent customer service.
- + Engaging, positive personality
- + Empathetic, friendly, and able to build relationships with residents who will have varying needs.
- + Solution-focused with a creative outlook to resolve issues.
- + Able to work under pressure calmly and prioritise your work.
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
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Housing Support Assistant employer: ExtraCare Charitable Trust
The ExtraCare Charitable Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Lifestyle Manager at Lovat Fields Retirement Village in Milton Keynes, you will enjoy the unique opportunity to make a meaningful impact on residents' lives while benefiting from professional development and a collaborative community environment.
Contact Details:
ExtraCare Charitable Trust Recruitment Team
