At a Glance
- Tasks: Support residents in their transition and wellbeing at a vibrant retirement village.
- Company: ExtraCare Charitable Trust, dedicated to enhancing the lives of older people.
- Benefits: Earn £13.83 per hour, enjoy a contributory pension and free gym membership.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working in a supportive community.
- Qualifications: Experience in housing support and excellent customer service skills.
The predicted salary is between 27000 - 29000 € per year.
ExtraCare Charitable Trust is looking for a Housing Support Assistant at New Oscott Retirement Village in Birmingham. This role involves assisting residents in their transition and ongoing wellbeing, with responsibilities including:
- Conducting tours
- Monitoring wellbeing
- Addressing lease issues
Candidates should have experience in housing support with strong customer service skills. The position is part-time (15 hours per week) and offers a salary of £13.83 per hour along with several benefits, including a contributory pension and free gym membership.
Housing Support Advisor – Retirement Village employer: Extracare Charitable Trust
ExtraCare Charitable Trust is an exceptional employer, offering a supportive and inclusive work environment at the New Oscott Retirement Village in Birmingham. With a strong focus on employee wellbeing, we provide comprehensive benefits such as a contributory pension and free gym membership, alongside opportunities for personal and professional growth within the housing support sector. Join us to make a meaningful impact in the lives of our residents while enjoying a fulfilling part-time role that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Advisor – Retirement Village
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, especially those connected to retirement villages. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for your interview by practising common questions related to customer service and wellbeing monitoring. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've positively impacted residents' lives in previous roles. This will highlight your suitability for the Housing Support Advisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Support Advisor – Retirement Village
Some tips for your application 🫡
Show Your Passion for Support:When writing your application, let us see your enthusiasm for helping others. Share any relevant experiences that highlight your commitment to supporting residents and enhancing their wellbeing.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Housing Support Advisor role. Use keywords from the job description to demonstrate that you understand what we're looking for.
Highlight Customer Service Skills:Since strong customer service skills are key for this position, be sure to showcase any past experiences where you've excelled in providing excellent service. We want to know how you can make a positive impact on our residents' lives.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Extracare Charitable Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Support Advisor. Familiarise yourself with the specific duties like conducting tours and monitoring residents' wellbeing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this position, prepare examples from your past experiences where you've excelled in helping others. Think about situations where you resolved issues or made someone's day better. This will demonstrate your ability to connect with residents effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the retirement village and its community. Ask about their approach to resident wellbeing or how they handle lease issues. This shows that you're not just interested in the job, but also in the environment you'll be working in.
✨Dress Appropriately and Be Yourself
While it's important to look professional, don’t forget to let your personality shine through. Dress smartly but comfortably, and be genuine in your responses. The interviewers want to see the real you, so relax and let your passion for supporting residents come across.
