At a Glance
- Tasks: Support residents in their transition to village life and address their needs.
- Company: Join the friendly team at ExtraCare Charitable Trust in a vibrant retirement village.
- Benefits: Enjoy flexible hours, a contributory pension, and free gym membership.
- Other info: Part-time role with permanent contract and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while building meaningful relationships.
- Qualifications: Customer service experience and a positive, relationship-building personality.
The predicted salary is between 20000 - 25000 € per year.
ExtraCare Charitable Trust is seeking a Housing Support Assistant to join our friendly team at New Oscott Retirement Village in Sutton Coldfield. This part-time role involves supporting residents with their transition into village life and addressing their needs.
Ideal candidates will have customer service experience, a positive personality, and the ability to build relationships.
The position offers a permanent contract with flexible hours, including weekends, and benefits such as a contributory pension and free gym membership.
Housing & Resident Wellbeing Assistant — Retirement Village employer: Extracare Charitable Trust
ExtraCare Charitable Trust is an excellent employer, offering a supportive and inclusive work environment at New Oscott Retirement Village in Sutton Coldfield. With a focus on employee wellbeing, we provide flexible working hours, a contributory pension, and free gym membership, ensuring our staff can thrive both personally and professionally. Join us to make a meaningful impact in the lives of our residents while enjoying opportunities for growth and development within a caring community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Resident Wellbeing Assistant — Retirement Village
✨Tip Number 1
Get to know the company culture! Before your interview, check out ExtraCare's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about supporting residents, think of examples from your past where you've provided excellent customer service or built strong relationships. We want to hear those stories during your chat!
✨Tip Number 3
Dress the part! When you come for your interview, make sure you look smart and approachable. A positive first impression can go a long way in showing that you're ready to support residents in their new home.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing & Resident Wellbeing Assistant — Retirement Village
Some tips for your application 🫡
Show Your Personality:When writing your application, let your positive personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team.
Highlight Relevant Experience:Make sure to showcase any customer service experience you have. We love candidates who can build relationships, so mention specific examples of how you've supported others in the past.
Tailor Your Application:Take a moment to read the job description carefully and tailor your application accordingly. We appreciate when applicants connect their skills and experiences directly to what we’re looking for in a Housing Support Assistant.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our friendly team!
How to prepare for a job interview at Extracare Charitable Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing & Resident Wellbeing Assistant. Familiarise yourself with the specific needs of residents in a retirement village and think about how your customer service experience can help you support them effectively.
✨Showcase Your People Skills
This role is all about building relationships, so be ready to share examples of how you've successfully connected with others in previous jobs. Think of times when you went above and beyond for customers or helped someone feel more comfortable in a new environment.
✨Emphasise Your Positive Attitude
A positive personality is key for this position. During the interview, let your enthusiasm shine through! Share stories that highlight your upbeat nature and how it has positively impacted your work and interactions with others.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might want to ask about the team dynamics, the types of activities residents enjoy, or how the village supports staff wellbeing.
