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- Tasks: Welcome visitors and provide excellent customer service at our retirement village.
- Company: Join the friendly team at Hughenden Gardens, part of ExtraCare Charitable Trust.
- Benefits: Enjoy 33 days annual leave, enhanced maternity/paternity pay, and free gym access.
- Other info: Flexible part-time hours with opportunities for personal growth in a supportive environment.
- Why this job: Make a difference in the lives of older people while gaining valuable experience.
- Qualifications: Strong people skills and exceptional communication abilities are essential.
The predicted salary is between 30700 - 40800 ÂŁ per year.
Hughenden Gardens Retirement Village, part of the ExtraCare Charitable Trust, are currently recruiting part-time Weekend Receptionist. This is a fantastic opportunity for an experienced Receptionist to join our friendly team at Hughenden Gardens Retirement Village and support the village’s commitment in delivering ExtraCare’s mission of "better lives for older people".
Benefits:
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
Role Details:
- Position: Weekend Receptionist
- Contract: Permanent – Part-Time
- Hours: 8 hours per week
- Shift: 4 hours Saturday / 4 hours Sunday
- Weekday cover may be required when necessary
- Salary: ÂŁ14.79 per hour
- Location: Hughenden Gardens, Hughenden Boulevard, High Wycombe, HP13 5GA
ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.
What will you do as our Weekend Receptionist:
- Meet and greet visitors in a pleasant, friendly, and welcoming manner.
- Provide a friendly and helpful telephone service.
- Ensure all visitors & contractors can be accounted for in case of an emergency.
- Support the Housing Support team in providing enhanced housing management services to residents as appropriate.
- Ensure reception area is kept tidy and report any shortfalls.
- With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis.
- Set up systems to manage and keep accurate records of meeting room bookings.
- Take comprehensive messages for members of staff or residents, ensuring they are passed on.
- Train and guide residents, volunteers, or others to provide a competent service.
Our ideal Weekend Receptionist will have:
- Proven people skills with impeccable customer service and attention to detail
- Exceptional verbal and written communication skills
- Excellent organisational skills
Equal Opportunities and Support:
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process. ExtraCare reserve the right to close this advertisement when suitable.
Weekend Receptionist in High Wycombe employer: Extracare Charitable Trust
Contact Detail:
Extracare Charitable Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hughenden Gardens and ExtraCare. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Weekend Receptionist, you'll be the friendly face that greets visitors. Role-play with a friend or family member to get comfortable with common scenarios you might encounter, like handling inquiries or managing phone calls.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable for your interview. A smart outfit can boost your confidence and show that you take the role seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the ExtraCare site. This way, you’ll ensure your application gets the attention it deserves and you can easily keep track of your progress.
We think you need these skills to ace Weekend Receptionist in High Wycombe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission of better lives for older people.
Tailor Your CV: Make sure your CV is tailored specifically for the Weekend Receptionist position. Highlight your relevant experience, especially in customer service and communication skills, as these are key for us at Hughenden Gardens.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Extracare Charitable Trust
✨Know the Mission
Familiarise yourself with ExtraCare's mission of 'better lives for older people'. This will help you align your answers with their values during the interview, showing that you're genuinely interested in contributing to their goals.
✨Showcase Your People Skills
As a Weekend Receptionist, you'll be interacting with residents and visitors regularly. Prepare examples from your past experiences that highlight your exceptional customer service and communication skills. Think about times when you went above and beyond to help someone.
✨Organisational Skills Matter
The role requires excellent organisational skills, so be ready to discuss how you manage tasks and keep things tidy. You might want to mention any systems you've used in the past to stay organised, especially in a busy environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture or how they support staff development. This shows your interest in the role and helps you gauge if it's the right fit for you.