At a Glance
- Tasks: Welcome visitors and provide excellent customer service in a friendly environment.
- Company: Join ExtraCare, a charitable trust dedicated to improving lives for older people.
- Benefits: Enjoy 33 days annual leave, enhanced maternity/paternity, and free gym access.
- Other info: Part-time role with flexible hours and a supportive team atmosphere.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong people skills and exceptional communication abilities are essential.
The predicted salary is between 27800 - 27800 £ per year.
Earlsdon Park Retirement Village, part of the ExtraCare Charitable Trust, are currently recruiting for two part-time Receptionists. This is a fantastic opportunity for an experienced Receptionist to join our friendly team at Earlsdon Park Retirement Village and support the village’s commitment in delivering ExtraCare’s mission of “better lives for older people”.
Benefits:
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
Role Details:
- Position: Receptionist
- Contract: Permanent – Part-Time
- Hours: 21 hours per week
- Salary: £13.45 per hour
- Location: Earlsdon Park Village, Albany Road, Earlsdon, Coventry, West Midlands, CV5 6JQ
What will you do as our Weekend Receptionist:
- Meet and greet visitors in a pleasant, friendly, and welcoming manner.
- Provide a friendly and helpful telephone service.
- Ensure all visitors & contractors can be accounted for in case of an emergency.
- Support the Housing Support team in providing enhanced housing management services to residents as appropriate.
- Ensure reception area is kept tidy and report any shortfalls.
- With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis.
- Set up systems to manage and keep accurate records of meeting room bookings.
- Take comprehensive messages for members of staff or residents, ensuring they are passed on.
- Train and guide residents, volunteers, or others to provide a competent service.
Our ideal Receptionist will have:
- Proven people skills with impeccable customer service and attention to detail
- Exceptional verbal and written communication skills
- Excellent organisational skills
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.
Closing Date: Monday 8th June 2026
Receptionist in Coventry employer: Extracare Charitable Trust
At Earlsdon Park Retirement Village, part of the ExtraCare Charitable Trust, we pride ourselves on fostering a supportive and inclusive work environment where our team members can thrive. With generous benefits such as 33 days of annual leave, enhanced maternity and paternity allowances, and free access to our onsite gym, we prioritise employee well-being and growth. Join us in making a meaningful impact on the lives of older people while enjoying a rewarding career in a friendly community setting in Coventry.
Contact Details:
Extracare Charitable Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Earlsdon Park Retirement Village and ExtraCare. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for visitors. Role-play common scenarios with a friend or family member to boost your confidence in greeting guests and handling phone calls.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident and ready to tackle any questions during your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Coventry
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming environment we cherish at Earlsdon Park.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role. Highlight your people skills and customer service experience, as these are key to supporting our mission of better lives for older people. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us easily see your qualifications and how you can contribute to our team at Earlsdon Park.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Extracare Charitable Trust
✨Know the Company and Its Mission
Before your interview, take some time to research Earlsdon Park Retirement Village and the ExtraCare Charitable Trust. Understanding their mission of 'better lives for older people' will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've demonstrated exceptional customer service and communication skills. Think about situations where you made someone feel welcome or resolved a conflict effectively.
✨Organisational Skills Matter
The job requires excellent organisational skills, so be ready to discuss how you manage tasks and keep things tidy. You might want to share specific methods or tools you use to stay organised, especially when handling multiple responsibilities like booking meeting rooms or managing messages.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support staff in delivering their mission. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
