At a Glance
- Tasks: Support residents with housing issues and manage a small team to ensure their well-being.
- Company: ExtraCare Charitable Trust, dedicated to enhancing the lives of older people.
- Benefits: 33 days annual leave, enhanced maternity/paternity, gym access, and employee discounts.
- Other info: Join a supportive team in a modern retirement village with great career growth opportunities.
- Why this job: Make a real difference in the lives of older residents while developing your career.
- Qualifications: Experience in housing management or customer service, with strong communication skills.
The predicted salary is between 15.58 - 15.58 £ per hour.
ExtraCare Charitable Trust are recruiting for a Senior Housing Support at Wixams Retirement Village in Bedford! Are you looking for a role where you can apply your previous housing experience or if you have experience managing a small team, understand the challenges that our residents face regarding housing related issues, and you have the ability to provide comprehensive support and guidance then we would like to hear from you. We are currently looking to recruit a dedicated Senior Housing Support to provide an efficient and caring enhanced housing management service at our modern Retirement Village in Bedford.
Role: Senior Housing Support
Hours: 35hrs per week, including some weekends
Salary: £15.58 per hour (£28,432 pa pro rata FTE £30,463 pa)
Location: Wixams Retirement Village, Bedford Road, Bedford, MK42 6EA
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise.
What will you do as our Senior Housing Support?
- Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
- Provide information, support and advice to residents and help resolve low level neighbour issues
- Check that residents are safe and that the building and the grounds are secure
- Ensure that repairs are completed and health & safety checks are carried out
- Manage Housing Support Assistants and Reception, ensuring appropriate coverage
- Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running.
- Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
- Adhere to legal and regulatory requirements for our housing and care obligations.
Our ideal Senior Housing Support will have:
- Experience of housing management or housing support or transferable skills from experience of customer service in another sector
- Excellent communication skills
- Experience of managing or supervising staff
- CIH Level 2 Certificate in Housing Practice, or willing to work towards
Benefits package includes:
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
Don’t miss out! Click ‘apply’ now to make a difference to the lives of older people as our Senior Housing Support. CVs will be reviewed and interviews arranged on an on-going basis. Regretfully we are unable to consider applicants who have previously applied. This Senior Housing Support post may be subject to a satisfactory enhanced DBS disclosure where applicable, satisfactory references, medical clearance and Home Office right to work clearance. Extracare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.
Senior Housing Support in Cardington employer: Extracare Charitable Trust
ExtraCare Charitable Trust is an exceptional employer, offering a fulfilling career as a Senior Housing Support at the modern Wixams Retirement Village in Bedford. With a strong commitment to employee growth, we provide comprehensive training opportunities, a supportive work culture, and a generous benefits package that includes 33 days of annual leave, enhanced maternity and paternity allowances, and free use of our onsite gym. Join us in making a meaningful impact on the lives of older people while enjoying a rewarding work environment.
Contact Details:
Extracare Charitable Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Support in Cardington
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Extracare Charitable Trust.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Extracare Charitable Trust.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Extracare Charitable Trust.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Extracare Charitable Trust. Apply directly through us to stand out!
We think you need these skills to ace Senior Housing Support in Cardington
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Extracare Charitable Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Housing Support, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Extracare Charitable Trust
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Extracare Charitable Trust. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
