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- Tasks: Assist in sales, provide excellent customer service, and support shop operations.
- Company: Join ExtraCare, a charity dedicated to improving lives for older people.
- Benefits: Enjoy a competitive salary, pension contributions, and 30 days annual leave.
- Why this job: Make a real difference while gaining valuable retail experience in a supportive environment.
- Qualifications: Previous retail experience, strong customer service skills, and teamwork abilities.
- Other info: Be part of a community-focused team with opportunities for personal growth.
If you have experience in Retail, we have the perfect opportunity for you! The ExtraCare Charitable Trust are recruiting for a dedicated part time Sales Assistant to work alongside the Shop Team, at our Charity Shop in our NEW Hednesford store, based in Cannock, Staffordshire.
Benefits include:
- Contributory Pension (up to 9%)
- Free life assurance
- Employee Assistance Programme
- 30 days annual leave including bank holidays (pro-rata for part-time staff of FTE)
Role Details:
- Hours: 7.5 hours per week
- Contract type: Part-time / Permanent
- Salary: ÂŁ12.71 per hour (ÂŁ4,970pa proârata, based on ÂŁ24,851pa FTE)
- Location: Victoria Shopping Centre, Victoria Street, Hednesford, Cannock, WS12 1DW
ExtraCare does not participate in the current âUK Visa Sponsorshipâ scheme, and we would not be able to facilitate sponsorship.
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create âbetter lives for older peopleâ. We are committed to offering fulfilling and worthwhile careers to all our staff â enabling you to deliver the quality of service we promise. Our Charity Shops help fund care and wellâbeing services for older people living at each of our locations. By raising money our Charity Shops help build retirement villages and all kinds of community activities for older people today and campaign to make life better for us all in the future.
What will you do as our Sales Assistant?
- Achieve maximum sales at all times.
- Deliver and maintain a high standard of customer service.
- Ensure high standards of merchandising and cleanliness are maintained throughout the shop.
- Support the shop/deputy manager to actively promote the Gift Aid scheme adhering to the policies, work instructions and HMRC guidelines.
- Ensure all stock is consistently priced in line with policy.
- Ensure there are adequate stock levels on the shop floor and that stock is rotated according to company guidelines.
- Assist in the dayâtoâday supervision of volunteers.
- Assist in the recruitment and training of volunteers.
Our ideal Sales Assistant:
- Will have previous retail experience and experience of cash handling.
- Have knowledge/experience of administrative duties.
- Excellent customer service skills.
- Be a team player with good organisational skills.
- IT literate and numerate, plus good communication skills.
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
Do not miss out! Click âapplyâ now to make an invaluable impact to the lives of others as Sales Assistant at our NEW Hednesford charity shop.
Application closing date: Monday 13th April 2026
Proposed interview dates: Monday 20th / Tuesday 21st April 2026
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserves the right to close this advertisement early.
Sales Assistant in Cannock employer: Extracare Charitable Trust
Contact Detail:
Extracare Charitable Trust Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Assistant in Cannock
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ExtraCare and their mission. This will help you connect your experience in retail to their goals, showing that you're not just another candidate but someone who genuinely cares about making a difference.
â¨Tip Number 2
Practice your customer service skills! Since the role is all about delivering top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your skills.
â¨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and presentable. First impressions matter, especially in retail, so show them you can represent their brand well right from the start.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Cannock
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight your retail experience and customer service skills, as these are key for us at ExtraCare. We want to see how your background fits with what we do!
Craft a Personal Cover Letter: Donât skip the cover letter! Use it to showcase your passion for retail and how you can contribute to our charity shop. Let us know why youâre excited about this opportunity and how you align with our mission.
Showcase Your Team Spirit: We love team players! In your application, mention any experiences where youâve worked well in a team or helped train others. This will show us that youâre ready to support our volunteers and shop team.
Apply Through Our Website: Remember to apply through our website for the best chance of getting noticed! Itâs the easiest way for us to keep track of your application and ensure youâre considered for the role.
How to prepare for a job interview at Extracare Charitable Trust
â¨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Assistant and what ExtraCare is all about. Familiarise yourself with their mission to support older people and how their charity shops operate. This will show your genuine interest in the position.
â¨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience that highlight your customer service skills. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to deliver high standards of service.
â¨Be Ready to Discuss Teamwork
As a Sales Assistant, you'll be working closely with the shop team and volunteers. Be prepared to talk about your experience in teamwork and how you can contribute positively to the shop environment. Share specific examples of how you've collaborated with others in the past.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask questions! Inquire about the training process for new volunteers or how the shop promotes the Gift Aid scheme. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.