At a Glance
- Tasks: Ensure safety and support for residents during the night while maintaining a welcoming environment.
- Company: Join ExtraCare Charitable Trust, dedicated to excellent customer experience in a supportive community.
- Benefits: Enjoy accrued annual leave, free gym access, ongoing training, and competitive pay.
- Other info: Flexible hours with opportunities for personal growth in a rewarding environment.
- Why this job: Make a real difference in residents' lives while working in a friendly team.
- Qualifications: Experience in security, great communication skills, and a positive attitude required.
The predicted salary is between 13.06 - 13.06 £ per hour.
Lark Hill Retirement Village, part of the Extra Care Charitable Trust, are recruiting Night Concierge (Relief) staff now! The role is focused on supporting its mission and delivering excellent customer experience. As a Night Concierge, you’ll be the reassuring presence that keeps residents, colleagues, and the community safe and supported overnight.
The role includes:
- Responding to emergencies with first aid if needed
- Maintaining a clean and welcoming environment
- Carrying out vital health, safety, and security checks
- Stepping in to support the care team only in urgent situations
Benefits include:
- Accrued Annual Leave
- Free Use of Onsite Gym
- Ongoing Training and Development
- Plus, Usual Benefits
As a Night Concierge, you will be expected to carry out the following tasks:
- Responsible for carrying out cleaning duties in the communal areas as required in the cleaning schedules
- Ensure the safety and welfare of Residents during the evening and night-time by monitoring all activities in the village
- Ensure the building remains secure at all times and give access to emergency services as appropriate
- Patrolling inside, checking fire panels, mobility scooters, workshops, fire exits, kitchen and laundries
- Monitor CCTV surveillance to identify areas of concern
- Assist the care team in emergency situations only
- Provide a safe environment for other night staff members
- Make calls to emergency services or take appropriate action in the event of a serious incident or emergency
- Take responsibility for all aspects of Health and Safety in your location
- Review and keep up to date Risk assessments relating to the building and statutory checks
Person Specification:
- Experience in security operations and CCTV monitoring
- Great communication skills with a strong customer service focus
- Confidence in carrying out risk assessments and statutory building checks
- A practical thinker with a positive, can-do attitude
- Strong attention to detail, able to work independently, and quick to respond in emergencies
- An open, honest communicator who helps create a safe and welcoming experience for residents
An extremely rewarding career awaits you if you like working in a friendly and supportive team, with variety and a fantastic working environment.
Closing Date: Monday 23rd November 2026
Proposed Interview Date: Week commencing Monday 30th November 2026
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all.
Night Concierge in Nottingham employer: Extra Care
Housing 21 is an exceptional employer that prioritises the well-being of its employees and residents alike. With a strong focus on professional development, our team members benefit from flexible working arrangements and a supportive work culture that fosters collaboration and innovation. Located in a vibrant community, we offer unique opportunities to make a meaningful impact in the lives of our residents while enjoying a fulfilling career in the housing and care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge in Nottingham
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Night Concierge. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Extra Care. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Night Concierge candidates.
✨Directly Apply to Extra Care
Don’t forget to apply for the Night Concierge role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Extra Care.
We think you need these skills to ace Night Concierge in Nottingham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Extra Care. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Extra Care.
How to prepare for a job interview at Extra Care
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Extra Care.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Extra Care.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Extra Care.
