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- Tasks: Lead housing services and empower residents to live independently in a supportive environment.
- Company: A rapidly growing organisation with a strong social purpose and community focus.
- Benefits: Flexible working hours, generous leave policies, and opportunities for professional development.
- Other info: Join a dynamic team with potential for future roles and competitive salaries.
- Why this job: Make a real difference in people's lives while developing your career in housing services.
- Qualifications: Experience in housing management and excellent communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re growing quickly and are constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. Within the role of Housing Services Lead, you will assist the Housing and Partnership Manager in ensuring resident involvement is intrinsically linked to delivering excellent housing services and enabling residents to live independently within a designated Extra Care scheme.
Qualifications:
- Experience in housing or property management with a focus on resident facing services and engagement
- Solid understanding of health and safety and other RoSH regulations
- Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and contractors
- Strong organisational and administrative skills, including maintaining accurate records and managing competing priorities
- A collaborative working style, with a proactive approach to problem-solving
- Familiarity with tenancy management processes and housing management systems
- A good level of digital skills and experience, including the use of Microsoft Products (Excel, Word, PowerPoint, Outlook, MS Teams)
- Willing to work towards Level 3 Housing Apprenticeship (if not held)
Benefits:
- Occupational Sick Pay
- Occupational Maternity Pay
- Occupational Paternity Pay
- Blue Light Card
- Blue Light Card discount
- Holiday trade scheme
- Nine-day fortnight (flexible working schedule)
- Learning pathway through the Extra Care Academy
- Potential for future roles with salaries up to £50,000
Housing Services Lead in Gateshead employer: Extra Care
Contact Detail:
Extra Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Lead in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission around resident involvement and think of examples from your experience that align with their goals. This will show them you’re genuinely interested and ready to make a difference.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email expressing your enthusiasm can keep you on their radar and shows you’re proactive about landing the role.
✨Tip Number 4
Use our website to apply directly! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team and making a real impact in the housing services sector.
We think you need these skills to ace Housing Services Lead in Gateshead
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for housing services shine through! We want to see how much you care about making a difference for residents and how your values align with our mission.
Tailor Your Experience: Make sure to highlight your relevant experience in housing or property management. We’re looking for specific examples of how you've engaged with residents and improved their living conditions, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us understand your skills and experiences without any confusion.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Extra Care
✨Know Your Stuff
Make sure you brush up on your knowledge of housing services and resident engagement. Familiarise yourself with the key responsibilities of the Housing Services Lead role and how they align with the organisation's mission. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've successfully built relationships with residents or colleagues in the past. Think about specific situations where your interpersonal skills made a difference, and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've tackled challenges in previous roles. Think of instances where you had to manage competing priorities or resolve conflicts. Highlight your proactive approach and collaborative style, as these are key traits for the Housing Services Lead position.
✨Get Tech-Savvy
Since digital skills are important, make sure you're comfortable discussing your experience with Microsoft products and any housing management systems you've used. If you can, bring examples of how you've used technology to improve processes or enhance resident engagement.