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- Tasks: Manage housing services, ensuring properties are safe and well-maintained for residents.
- Company: Join a top-rated workplace with a supportive culture and community focus.
- Benefits: Enjoy flexible working, sick pay, and discounts with the Blue Light Card.
- Other info: Opportunities for learning and growth through the Extra Care Academy.
- Why this job: Make a real difference in residents' lives while developing your career in housing management.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
As Housing Manager, you will manage the day‑to‑day delivery of housing management services within a designated Extra Care scheme, ensuring properties are safe, well‑maintained, and compliant with regulations. You will oversee the upkeep and maintenance of all properties, schedule repairs, and manage contractor relationships, focusing on high standards and value for money.
Customer‑service skills are essential: you will ensure residents feel heard and issues are addressed as a priority, welcoming new residents to the scheme and encouraging engagement with activities and events.
Qualifications
- Proven housing management experience
- Strong understanding of health & safety and RoSH regulations
- Experience managing and scheduling property maintenance
- Excellent organisational skills, including tenancy management
- Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4, or willingness to work toward if not held
Benefits
- Occupational sick pay, occupational maternity and paternity pay
- Blue Light Card discount
- Flexible working, including a nine‑day fortnight option
- Learning and development opportunities through the Extra Care Academy, which could lead to roles with salaries up to £50,000
- Supportive workplace culture, recognised as a top place to work
Housing Manager in Birmingham employer: Extra Care
Contact Detail:
Extra Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health & safety regulations and property maintenance best practices. We want you to shine when discussing how you can ensure properties are safe and compliant!
✨Tip Number 3
Show off your customer service skills during interviews! Share examples of how you've made residents feel heard and valued in previous roles. This will demonstrate that you’re not just about managing properties, but also about creating a welcoming community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Housing Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your housing management experience and any relevant qualifications. We want to see how your skills align with the responsibilities of the Housing Manager role, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing management and how you can contribute to our Extra Care scheme. Keep it engaging and personal – we love to see your personality come through!
Showcase Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've successfully engaged with residents or clients in the past. We want to know how you handle issues and ensure everyone feels heard and valued.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Extra Care
✨Know Your Housing Regulations
Make sure you brush up on health & safety and RoSH regulations before the interview. Being able to discuss these topics confidently will show that you understand the legal framework of housing management, which is crucial for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed resident relationships in the past. Highlight situations where you resolved issues or improved engagement, as this will demonstrate your commitment to ensuring residents feel heard and valued.
✨Demonstrate Organisational Prowess
Be ready to talk about your experience with scheduling repairs and managing contractors. Use specific examples to illustrate how you maintain high standards while ensuring value for money, as this is key to the role.
✨Engage with the Company Culture
Research the company’s values and culture, especially their focus on supportive workplace practices. During the interview, express how your personal values align with theirs and how you can contribute to a positive environment for both residents and staff.