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For Companies At a Glance
- Tasks: Lead and modernise IT infrastructure and operations across the enterprise.
- Company: Join Toshiba Global Commerce Solutions, a leader in retail technology.
- Benefits: Enjoy competitive salary, health coverage, 401(k) match, and generous paid time off.
- Why this job: Make a significant impact on digital transformation and cloud strategy.
- Qualifications: 15 years in IT with strong leadership and project management skills.
- Other info: Diverse and inclusive workplace committed to your growth and success.
The predicted salary is between 72000 - 108000 £ per year.
Toshiba Global Commerce Solutions is seeking an Executive Director Infrastructure Operations & Enterprise Architecture, a strategic leadership role responsible for unifying and modernizing the IT infrastructure and operations landscape across the enterprise. This position oversees service delivery infrastructure engineering and cloud strategy while also serving as the enterprise architect for infrastructure domains. The ideal candidate brings deep experience in hybrid cloud environments, automation, and enterprise architecture frameworks.
Responsibilities
- OCI Ecosystem Management: Full accountability for design, implementation, operation, and continuous improvement of the Oracle Cloud Infrastructure (OCI) ecosystem. Expertise in OCI tenancy management, compartmentalization, tagging strategies, IAM policy design, and secure access provisioning. Oversight of OCI-native services: Exadata, OCVS, Compute, Storage (ZFS), Networking (VCN, subnets, gateways, load balancers). Disaster recovery planning, high-availability configurations, and region/availability domain selection. Lifecycle management of OCI-hosted enterprise applications ensuring performance, security, and cost efficiency. Management of OCI IAM federation, SAML/OAuth integrations, and enforcement of MFA and adaptive security policies. Administration of OCI policies, separation of duties, and compliance with audit requirements. Configuration and management of OCI monitoring, logging, and event services for proactive visibility and automation. Design and enforcement of OCI security zones, firewall policies, and zero-trust network segmentation. Leadership of OCI migration activities, workload analysis, and post-migration stabilization. Vendor relationship management and contract negotiations for OCI managed services and support. Continuous improvement leveraging automation (IaC, Terraform, Ansible), observability, and AI-driven solutions.
- Enterprise Infrastructure & Operations Leadership: Provide strategic and technical leadership for enterprise-wide IT infrastructure operations and architecture. Deep expertise in hybrid cloud environments (OCI, Azure) including architecture, migration, and integration. Oversight of Microsoft 365, Exchange/O365, and collaboration platforms including licensing, security, and compliance. Lead major infrastructure and application transformation projects such as ERP upgrades and migrations. Direct global IT operations including service desk, incident response, and end-user support.
- Compliance, Security & Governance: Ensure compliance with regulatory frameworks (SOX, GDPR, HIPAA) and internal security policies. Oversee audit logging, data retention, and incident response coordination. Collaborate closely with cybersecurity and risk management teams to maintain governance standards.
- Collaboration & Communication: Drive cross-functional collaboration with application, business, and development teams to support digital transformation. Communicate effectively with executive leadership and stakeholders to align IT strategy with business objectives. Deliver executive presentations and translate complex technical concepts for diverse audiences.
- Talent Development & Organizational Leadership: Mentor and develop high-performing technical teams fostering innovation and accountability. Participate in recruitment, training, and development of directors, managers, and technical staff. Apply ITIL and project/program management best practices using service management platforms (e.g., ServiceNow).
Areas of Expertise and Requirements
- Bachelor's Degree in IT, Business Administration, or related field.
- 15 years of experience in IT, OCI Ecosystems, and Enterprise Infrastructures.
- Strong track record of leading change and driving operational improvements (design and build) to support the business strategy.
- Demonstrated experience influencing senior executives.
- Proven results in managing and developing talent.
- Strong complex project management experience.
- Strong collaboration, consultative presentation, and analytical skills.
- Strong organisation and business communication skills (oral and written) are required.
- Strong computer skills in Microsoft products (Word, Excel, and PowerPoint).
- Business System and eSourcing experience a plus.
Benefits
Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including group health coverage (medical, dental & vision), employee assistance programs, pre-tax spending accounts, 401(k) plan (with company match), company provided life insurance, pet insurance, employee discounts, and a generous paid holiday schedule, paid vacation & sick/personal days.
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, colour, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.
Diversity, Equity & Inclusion
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part of the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create, Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement, and Culture of Transparency). We’re passionate about our customers, the retail industry, and becoming a more responsible company as we help create a brighter future.
Executive Director, Infrastructure, Operations & Enterprise Architecture in North East employer: External
Contact Detail:
External Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director, Infrastructure, Operations & Enterprise Architecture in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their challenges and think about how your skills can help solve them. We want you to walk into that interview feeling confident and ready to impress!
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your past projects and achievements, especially those related to cloud infrastructure and operations. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Executive Director, Infrastructure, Operations & Enterprise Architecture in North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in hybrid cloud environments and enterprise architecture. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As this is a strategic leadership role, it’s crucial to demonstrate your ability to lead teams and drive change. Share examples of how you've mentored others or led major infrastructure projects. We love seeing candidates who can inspire and develop talent!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experience and avoid jargon unless it's necessary. We appreciate well-structured applications that are easy to read!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at External
✨Know Your OCI Inside Out
Make sure you have a solid understanding of Oracle Cloud Infrastructure (OCI) and its components. Brush up on tenancy management, IAM policy design, and the various OCI-native services like Exadata and OCVS. Being able to discuss these topics confidently will show that you're not just familiar with the technology but can also lead its implementation and management.
✨Showcase Your Leadership Skills
As an Executive Director, you'll need to demonstrate your ability to lead teams and drive change. Prepare examples of how you've successfully managed complex projects or transformed IT operations in previous roles. Highlight your experience in mentoring and developing talent, as this is crucial for fostering high-performing teams.
✨Communicate Like a Pro
Effective communication is key, especially when dealing with executive leadership and cross-functional teams. Practice explaining complex technical concepts in simple terms. Be ready to discuss how you've aligned IT strategies with business objectives and how you can translate technical jargon for diverse audiences.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be prepared to discuss your experience with regulatory frameworks like SOX, GDPR, and HIPAA. Think of specific instances where you've ensured compliance and collaborated with cybersecurity teams. This will demonstrate your understanding of governance standards and risk management.
