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- Tasks: Resolve software defects using AI-driven tools and ensure quality outcomes.
- Company: Join Toshiba Global Commerce Solutions, a leader in retail technology.
- Benefits: Competitive salary, health coverage, 401(k) match, and generous paid time off.
- Why this job: Gain hands-on experience with AI in a dynamic environment focused on quality.
- Qualifications: Bachelor's in Computer Science and proficiency in AI-driven development.
- Other info: Exciting growth opportunities in a billion-dollar global company.
The predicted salary is between 52000 - 60000 £ per year.
Toshiba Global Commerce Solutions is seeking an Associate Software Support Engineer whose primary responsibility is resolving software defects using AI-driven development and analysis tooling. This role is designed for new Computer Science graduates who bring a strong quality mindset and can demonstrate effective use of AI to diagnose, fix, and validate defects in production software.
This is not a traditional manual coding role. Code analysis, generation, and remediation are performed through AI-driven workflows with the engineer responsible for correctness validation and quality outcomes.
What Youll Do
- Own software defects from intake through resolution using AI-driven tooling
- Use AI to analyze root cause, generate fixes, and validate solutions
- Verify fixes through testing and quality checks before closure
- Ensure defect resolutions meet quality, stability, and regression standards
- Clearly document defect causes, resolutions, and validation results
How Youll Be Measured
- Successful defect resolution rate
- Fix quality (low defect re-open and regression rates)
- Adherence to quality and validation standards
Required Qualifications
- Bachelors degree in Computer Science or closely related field
- Demonstrated proficiency using AI-driven tools to resolve software defects
- Strong understanding of core software concepts (APIs, data flow, debugging fundamentals)
- High attention to detail and a strong sense of software quality
- Ability to follow structured processes and validate outcomes rigorously
Nice to Have
- Exposure to testing frameworks or CI/CD pipelines
- Experience with defect tracking systems
- Academic or personal projects using AI-driven development workflows
Why This Role
- Clear outcome-based expectations focused on quality
- Hands-on experience with AI-driven software resolution from day one
- Strong foundation for growth into engineering quality or AI-centric development roles
Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:
- Base Salary Range: $65,000-$75,000
- Discretionary Bonus Plan: Eligible for up to 2% annual performance-based bonus (individual and company performance)
- Group health coverage (medical, dental & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
EEO and Diversity, Equity & Inclusion
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.
DIVERSITY EQUITY & INCLUSION: We firmly believe that our people are integral to the success of our customers. We are committed to Diversity, Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create, Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement, and Culture of Transparency). We are passionate about our customers, the retail industry, and becoming a more responsible company as we help create a brighter future.
Associate Software Engineer in North East employer: External
Contact Detail:
External Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Software Engineer in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at Toshiba or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common technical questions and AI-driven problem-solving scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your projects! If you've worked on any academic or personal projects using AI-driven tools, make sure to highlight them during interviews. This demonstrates your hands-on experience and passion for the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Associate Software Engineer in North East
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with AI-driven tools and any relevant projects you've worked on. We want to see how you can apply your knowledge in real-world scenarios, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your experiences and skills. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific aspects of the job description that excite you and how your background aligns with our needs. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at External
✨Know Your AI Tools
Make sure you’re familiar with the AI-driven tools mentioned in the job description. Brush up on how to use them for diagnosing and fixing software defects, as this will be a key part of your role. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Demonstrate Your Quality Mindset
Since the role requires a strong quality mindset, prepare examples from your academic or personal projects where you ensured high-quality outcomes. Talk about how you validated your solutions and maintained standards, as this will resonate well with the interviewers.
✨Understand Software Concepts
Brush up on core software concepts like APIs, data flow, and debugging fundamentals. Be ready to explain these concepts clearly, as they are crucial for the role. This will not only demonstrate your technical knowledge but also your ability to communicate effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to analyse a defect and propose a solution using AI-driven workflows. Practise articulating your thought process clearly and logically, as this will showcase your problem-solving skills and attention to detail.
