At a Glance
- Tasks: Lead a dynamic team in developing innovative retail hardware solutions.
- Company: Join Toshiba Global Commerce Solutions, a leader in retail technology.
- Benefits: Enjoy competitive salary, health coverage, and generous paid time off.
- Other info: Be part of a diverse and inclusive culture focused on growth.
- Why this job: Drive innovation and make a real impact in the retail industry.
- Qualifications: 10+ years in hardware development and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
Toshiba Global Commerce Solutions (TGCS) is seeking an experienced and strategic Senior Manager, Hardware Development Operations to lead a multidisciplinary engineering organization responsible for the development, delivery, and continuous improvement of industry-leading retail hardware solutions.
Reporting directly to the Vice President of Hardware Development, this highly visible leadership role oversees a team of approximately 24 professionals, including a first-line manager, across multiple engineering and operational disciplines.
The successful candidate will provide strategic technology leadership, operational excellence, customer solution execution, and organizational development while driving innovation through ownership of the Hardware Front-End Architecture and Design organization.
- Areas of Expertise & Qualifications
- Required Qualifications
- Bachelor's degree in Engineering or related technical discipline.
- 10+ years of experience in hardware product development.
- 7+ years of leadership experience managing technical teams.
- Experience leading managers and multifunction engineering organizations.
- Strong background in hardware architecture, product development, and engineering operations.
- Proven success leading large cross-functional initiatives and organizational transformation efforts.
- Experience collaborating with and presenting to executive leadership.
- Experience effectively utilizing AI-enabled tools to improve engineering productivity, quality, documentation, decision making, and operational efficiency.
- Preferred Qualifications
- Retail technology or Point-of-Sale (POS) industry experience.
- Experience with hardware architecture and platform strategy.
- Knowledge of Human Factors Engineering and Industrial Design principles.
- Experience with engineering quality systems and governance processes.
- Experience managing customer-specific hardware solutions and customization programs.
- Strong background in operational excellence and business process improvement.
- Demonstrated ability to encourage the practical and responsible use of AI tools within an engineering organization to improve productivity, collaboration, and overall team effectiveness.
- Organizational Leadership
- Lead and develop a multidisciplinary Hardware Development Operations organization, including approximately 24 professionals and first-line leadership.
• Provide leadership across the following functional areas
- Hardware Development Operations
- Quality Assurance
- Technical Publications
- Oracle Business Process Engineering
- Human Factors Engineering
- Industrial Design
- Incident Management
- Laboratory Operations
- Develop organizational capabilities through workforce planning, talent development, succession planning, coaching, and performance management.
- Foster a collaborative, innovative, and high-performing engineering culture.
- Hardware Architecture & Product Strategy
- Lead the Hardware Front-End Engineering organization responsible for:
- Product architecture development
- Technology strategy and evaluation
- Platform planning
- Concept development
- Early-stage product design
- Feasibility analysis
- Innovation initiatives
- Partner with Product Management and Hardware Development leadership to define future hardware platforms and technology roadmaps.
- Drive strategic engineering decisions that align technology investments with business objectives.
- Customer Solutions & RPQ Leadership
- Own the end-to-end Request for Price Quotation (RPQ) process supporting customer-specific hardware solutions.
• Lead
- Technical solution development
- Engineering feasibility assessments
- Resource planning
- Cost estimation
- Design governance
- Product release execution
- Cross-functional coordination
- Ensure timely execution of customer commitments while maintaining quality, schedule, and profitability objectives.
- Operational Excellence
- Drive continuous improvement across hardware development processes through:
- Engineering quality initiatives
- Incident management and Root Cause Analysis (RCA)
- Oracle business process optimization
- Development lifecycle improvements
- Metrics and KPI management
- Process automation, including the effective use of AI-enabled tools to improve engineering efficiency, quality, and turnaround time.
- Champion data-driven decision making and operational excellence across the engineering organization.
- Engineering Infrastructure
- Provide ownership and governance of Hardware Development laboratories and engineering assets.
- Ensure engineering teams have the tools, facilities, technologies, and capabilities required to successfully execute product development programs.
- Maintain engineering environments that support innovation, quality, and efficient product delivery.
- Core Competencies
- Executive Leadership
- Engineering Operations Management
- Hardware Product Development
- Product Architecture & Platform Strategy
- Organizational Leadership & Talent Development
- Cross-Functional Collaboration
- Customer Solution Development
- Operational Excellence
- Engineering Quality & Governance
- Incident Management & Root Cause Analysis
- Strategic Planning
- AI-Enabled Engineering Productivity
- Business Process Optimization
- Laboratory & Engineering Infrastructure Management
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.
Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?
These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan (with company match) Company provided life insurance Pet Insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs. com to request an accommodation.
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers.
Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).
We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Senior Manager Engineering - Hardware in Durham employer: External
Toshiba Global Commerce Solutions is an exceptional employer, offering a vibrant work culture in the heart of Research Triangle Park, NC, where innovation meets collaboration. Employees benefit from a competitive salary and a comprehensive benefits package, including health coverage, a 401(k) plan with company match, and generous paid time off, all while being part of a diverse and inclusive environment that fosters personal and professional growth. Join us to be at the forefront of transforming retail solutions and enjoy the unique opportunity to work with leading brands in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Engineering - Hardware in Durham
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Manager Engineering - Hardware role you’re after at External.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at External a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at External.
✨Apply Through Company Websites
When you spot a role like Senior Manager Engineering - Hardware at External, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Manager Engineering - Hardware in Durham
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Manager Engineering - Hardware, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at External a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to External specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at External
✨Brush Up on Core Engineering Principles
Before heading into the interview with External, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like External want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
