At a Glance
- Tasks: Join us to ensure top-notch quality for retail tech solutions and streamline staging processes.
- Company: Toshiba Global Commerce Solutions, a leader in retail technology with a dynamic culture.
- Benefits: Enjoy competitive salary, health coverage, 401(k) match, and generous paid time off.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make an impact in the evolving retail landscape while working with innovative technologies.
- Qualifications: Bachelor's degree or 8+ years of relevant experience in quality and integration.
The predicted salary is between 40000 - 50000 £ per year.
Toshiba Global Commerce Solutions is seeking a SCO Quality/Integration Services Specialist that will provide TGCS Staging Services for Point-of-Sale (POS) hardware and Original Equipment Manufacturer (OEM) products.
It combines technical expertise with strategic planning to deliver configurable, cost-effective solutions that comply with product standards and customer requirements.
The role involves preparing and submitting cost-effective staging quotes to service and sales teams, establishing and releasing unique part numbers and Bills of Materials (BOMs), reviewing customer-provided images and test documentation, defining routing processes, coordinating pilot builds with manufacturers, and customizing packaging to meet specific requirements.
RESPONSIBILITIES
- Prepare and submit staging for all quote requests.
Analyze customer requirements and product specifications to develop accurate, cost-effective staging quotes, factoring in product structure, component complexity and estimated assembly times.
- Create and release Engineering Changes (ECs) and Bills of Materials (BOMs) tailored to specific staging configurations and returned equipment.
Ensure all documentation is complete, accurate, and aligned with production requirements.
ECs are submitted to TGCS manufacturing for part setup and implementation.
- Responsible for developing the staging process and creating customized customer routing documents.
These documents include key components such as product specifications, sequential routing steps, work center assignments, detailed assembly and staging instructions, logic testing procedures, inspection criteria, and packaging design
- Validate the Line Build In (LBI) process prior to the start of manufacturing to ensure the production line is properly staged and operational.
Oversee pilot runs to confirm the accuracy of routing documentation.
Ensure quality assurance protocols are met and hold responsibility for approving First Article Inspection (FAI) results.
- Design and define packaging solutions, including detailed drawings, packaging matrices, pallet configurations, and specification documentation.
Responsible for testing and approving packaging to ensure it meets functional, quality, and customer requirements
• SCO Quality activities
- Day to day questions – Quality support and direction
- Hotline Approvals
- Hotline Investigations
- QHR database support and analysis
- Short Ships entry and approval
- Offspec entry and approval
- Part substitutions
- Field rep questions and concerns
- Monthly E2E quality meetings
- Shipping damage initially believed to be caused by packaging.
AREAS OF EXPERTISE & SPECIAL SKILLS
- Bachelors Degree or 8+ years of relevant experience
- Understand BOMs, part numbering systems, and product compliance standards
- Ability to interpret and validate customer-supplied documentation (e. g, image load, test plans).
- Knowledge of packaging customization and logistics
- Ability to develop cost-efficient quotes based on technical and operational requirements
- Process Design and optimization to define routing processes and approve line build in (LBI)
- Clear and professional communication of technical requirements and solutions
- Attention to detail to review documentation and creating customer changes
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.
Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?
These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs. com to request an accommodation
DIVERSITY, EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers.
Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).
We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
SCO Quality & Integration in Durham employer: External
Toshiba Global Commerce Solutions is an exceptional employer, offering a vibrant work culture in the heart of Research Triangle Park, NC, where innovation meets collaboration. Employees benefit from a competitive salary and a comprehensive benefits package, including health coverage, a 401(k) plan with company match, and generous paid time off, all while being part of a diverse and inclusive environment that fosters personal and professional growth. Join us to be at the forefront of transforming retail solutions and enjoy the unique opportunity to work with leading brands in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land SCO Quality & Integration in Durham
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like External, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace SCO Quality & Integration in Durham
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to External specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at External
✨Know Your Manufacturing Processes
Before you walk into the interview with External, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like External value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
