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- Tasks: Support individuals facing homelessness with complex needs in a dynamic team environment.
- Company: Extern Ormeau Centre, a leading provider of emergency accommodation in Belfast.
- Benefits: Competitive salary, generous leave, pension contributions, and wellbeing programmes.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive setting.
- Qualifications: Experience in support work or related fields is preferred.
- Other info: Permanent role with opportunities for professional growth and development.
The predicted salary is between 25614 - 34357 £ per year.
Salary: Grade 5 salary scale: £25,614 - £31,325 per annum plus 10% allowance
Hours: 37.5 hours per week including sleep ins (approx. 2-3 a week)
Contract Status: Permanent
Location: Belfast
About the service: Extern Ormeau Centre is a direct access, specialist emergency accommodation provider for women and men who are homeless and have complex needs with regard to their mental health, substance use or anger management. Over recent years, the Ormeau Centre has enhanced its operational reputation on the basis of the intervention and support that can be offered to those clients with complex need, based on cohesive team work and the level of cover provided.
Full details of the role and the essential criteria are detailed in the Job Description and Person Specification available at the following link; NIv-2_Keyworker_OC_JDPS (2).pdf
The closing date for all completed applications is: 12:00pm on 4th February 2026
EXTERN offer a competitive benefits package including:
- 26 days annual leave, increasing to 28 days after 3 years' service and 32 days after 5 years' service
- 11 statutory holidays
- Generous pension, employer contribution of 6.5%
- Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay
- Income Protection, Life Assurance and Wellbeing Programmes
- Comprehensive induction and training
- Regular Supervision
- Employee Assistance Programme
- Bike To Work Scheme
Extern is an Equal Opportunities Employer.
Key Worker - Ormeau Centre employer: Extern
Contact Detail:
Extern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Worker - Ormeau Centre
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, or join online groups related to key work and homelessness support. You never know who might have a lead on a job or can give you insider info about the Ormeau Centre.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to key worker roles. Think about your experiences and how they relate to the challenges faced by clients at the Ormeau Centre. We want you to shine!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping those with complex needs. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you prepare for the next steps in your job search.
We think you need these skills to ace Key Worker - Ormeau Centre
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to thoroughly read the job description and person specification. This will help us understand what we're looking for and tailor your application to highlight how you meet those essential criteria.
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see your commitment to supporting individuals with complex needs, so share any relevant experiences or motivations that drive you to apply for this role.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and suitability for the Key Worker position.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the necessary information and links there!
How to prepare for a job interview at Extern
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Key Worker role at the Ormeau Centre. Familiarise yourself with the specific needs of the clients you'll be supporting, such as mental health and substance use issues. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Teamwork Skills
Since the Ormeau Centre values cohesive teamwork, be prepared to discuss your experiences working in a team. Think of examples where you've collaborated effectively with others, especially in challenging situations. Highlight how your contributions led to positive outcomes for clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Practice responding to hypothetical scenarios related to homelessness and mental health. This will show your critical thinking and readiness to tackle real-life challenges.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the Ormeau Centre's approach to client care or team dynamics. This not only shows your genuine interest in the role but also helps you gauge if the organisation aligns with your values and career goals.
