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- Tasks: Support vulnerable individuals with complex needs and help them resettle into independent living.
- Company: Join Extern, a caring organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 26 days annual leave, generous pension, and wellbeing programmes.
- Why this job: Make a real impact by helping those in need and supporting their journey to recovery.
- Qualifications: Experience in support work and a passion for helping others is essential.
- Other info: Permanent role with opportunities for professional development and career growth.
The predicted salary is between 25614 - 25614 £ per year.
Salary: Grade 5 salary scale: £25,614 per annum (pro rata) Plus: Sleep in allowance of £83 per sleep in (Average 2 per week)
Hours: 37.5 hours per week including sleep ins (approx. 2-3 a week)
Contract Status: Permanent
About Service: Extern MUST Hostel is a temporary accommodation provider for women and men who are homeless and have complex needs with regard to their mental health, substance use or experience of the criminal justice system. Over recent years, MUST Hostel has enjoyed a professional reputation for its provision of a caring and humane service where intervention and support are based on the needs of the service users.
Specific To Post: In addition to providing support to individuals who are vulnerable and have complex needs, this post specifically includes risk managing and supporting people with complex needs who have been convicted of a variety of criminal offences and who have been assessed under statutory definitions as being of medium to high risk of reoffending. The post involves working intensively with people with mental health and physical health problems, addiction issues and learning disability. It includes working in partnership with service users within the residential environment to reduce their risk of reoffending and work towards successful resettlement to independent accommodation in the community. The post includes a wide range of practical assistance, intervention, advocacy and liaison with both statutory and voluntary agencies and the ability to assess, manage and work effectively with risk.
Closing Date: The closing date for all completed applications is: 12:00pm on 9th April 2026.
Informal Enquiries: For informal enquiries please contact hr@extern.org
Benefits Package:
- 26 days annual leave, increasing to 28 days after 3 years’ service and 32 days after 5 years’ service
- 11 statutory holidays
- Generous pension, employer contribution of 6.5%
- Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay
- Wellbeing Programmes
- Comprehensive induction and training
- Regular Supervision
- Employee Assistance Programme
- Bike To Work Scheme
Extern is an Equal Opportunities Employer.
Keyworker - MUST NI19/03/26/1v-2 in Cookstown employer: Extern
Contact Detail:
Extern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyworker - MUST NI19/03/26/1v-2 in Cookstown
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with current employees at Extern. A friendly chat can sometimes lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for keyworker roles. Think about your experiences and how they relate to supporting vulnerable individuals. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your commitment to supporting those with complex needs. It’s all about demonstrating that you’re the right fit for the caring environment at MUST.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the amazing benefits we offer.
We think you need these skills to ace Keyworker - MUST NI19/03/26/1v-2 in Cookstown
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the Keyworker role involves and how your skills align with the needs of our service users.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how you can make a difference in supporting individuals with complex needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what matters!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Extern
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Keyworker role and its responsibilities. Familiarise yourself with the specific needs of the service users, especially those with complex needs and criminal backgrounds. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy and Communication Skills
As a Keyworker, you'll be working closely with vulnerable individuals. During the interview, share examples of how you've effectively communicated and built rapport with people in challenging situations. Highlight your ability to listen actively and respond with compassion, as these skills are crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and risk management skills. Think of scenarios where you've had to manage risks or support someone with complex needs. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process and actions.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and the support provided to Keyworkers. This not only shows your enthusiasm for the position but also helps you gauge if the organisation aligns with your values and career goals.