At a Glance
- Tasks: Support individuals facing homelessness with tailored care and practical assistance.
- Company: Join Extern, a leading organisation in homeless support since 2006.
- Benefits: Enjoy 26 days annual leave, generous pension, and wellbeing programmes.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 25614 - 31325 € per year.
Salary: Grade 5 salary scale: £25,614 - £31,325 per annum
Hours: 40 rota shift working hours (including breaks)
Contract Status: Permanent
Location: Belfast
About the service: Extern’s Multidisciplinary Homeless Support team (MDHST) has operated within the Belfast area since 2006; since then, it has provided a specialist service for individuals and families who are homeless/at risk of homelessness and who also experience additional complex needs including addictions, mental health difficulties, learning disability, and family breakdown. The team offers a range of professional interventions and has developed successful partnerships with core agencies across the statutory, voluntary and community sectors to advocate for appropriate service provision and support planning with the aim of realising the potential of each service user. The approach utilised to promote change encompasses a high tolerance, low threshold methodology including the principles of harm reduction.
This post will be based within our Floating Support service which involves working with people with complex needs and those who have recently been granted Refugee status in Northern Ireland. As a key worker you will offer a pragmatic and holistic assessment, care planning and structured ongoing support to people who are in their own accommodation and integrating into the community. The post involves working in partnership with service users in their home environment and includes a wide range of practical assistance, evidence-based interventions, advocacy and liaison with both statutory and voluntary agencies and the ability to assess, manage and work effectively with risk.
Full details of the role and the essential criteria are detailed in the Job Description and Person Specification available at the following link; Key Worker Floating Support MDHST May 2026 JDPS.pdf
The closing date for all completed applications is: 12:00pm on 3rd June 2026.
For informal enquiries please contact 028 90840 555
EXTERN offer a competitive benefits package including:
- 26 days annual leave, increasing to 28 days after 3 years’ service and 32 days after 5 years’ service
- 11 statutory holidays
- Generous pension, employer contribution of 6.5%
- Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay
- Wellbeing Programmes
- Comprehensive induction and training
- Regular Supervision
- Employee Assistance Programme
- Bike To Work Scheme
Extern is an Equal Opportunities Employer
Keyworker Floating Support (Multi-Disciplinary Homeless Support team) in Belfast employer: Extern
Extern is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With a competitive benefits package, including generous annual leave, enhanced sick pay, and comprehensive training, employees are empowered to make a meaningful impact in the lives of those facing homelessness in Belfast. Join our dedicated team and contribute to transformative support for individuals with complex needs while enjoying a fulfilling career in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Keyworker Floating Support (Multi-Disciplinary Homeless Support team) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that keyworker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to homelessness support. Think about your experiences and how they relate to the role. We suggest doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak with potential employers, let them know why you care about supporting individuals with complex needs. We believe that genuine enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you that keyworker position!
We think you need these skills to ace Keyworker Floating Support (Multi-Disciplinary Homeless Support team) in Belfast
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read through the job description thoroughly. We want to see that you understand what the role involves and how your skills align with the requirements. Highlight any relevant experience that matches the key responsibilities.
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications. Use specific examples from your past experiences that demonstrate how you can contribute to our Multidisciplinary Homeless Support team. Show us why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or grammatical errors before hitting send.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, you’ll find all the necessary details and links there to help you along the way!
How to prepare for a job interview at Extern
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Keyworker Floating Support role. Familiarise yourself with the specific challenges faced by individuals experiencing homelessness and those with complex needs. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Empathy and Communication Skills
As a key worker, you'll be working closely with vulnerable individuals. Be prepared to share examples of how you've effectively communicated and built rapport in previous roles. Highlight your ability to listen actively and respond sensitively to the needs of others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage risk. Think of real-life scenarios where you've had to advocate for someone or navigate a complex situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research Extern and Its Values
Take some time to learn about Extern's mission and values, especially their approach to harm reduction and multi-disciplinary support. Being able to align your personal values with those of the organisation will show your commitment and fit for the team.
