At a Glance
- Tasks: Manage relationships with customers and distributors, ensuring top-notch service and support.
- Company: Join Komatsu UK, a global leader in manufacturing with a vibrant team culture.
- Benefits: Competitive salary, benefits package, and career development opportunities.
- Other info: Engage in exciting digitalisation initiatives and work in a dynamic international environment.
- Why this job: Be a key player in driving business growth and improving customer experiences.
- Qualifications: Experience in account management or customer service, with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Job Type: Full Time, Permanent
Komatsu UK is seeking a proactive and commercially minded Account Manager to join its Sales Administration team.
This is an excellent opportunity to play a key role in managing relationships across Komatsu's European dealer and distributor network, ensuring exceptional customer service whilst supporting sales performance, order fulfilment and business growth.
The Account Manager will act as a key point of contact for distributors and customers, coordinating orders, managing commercial enquiries and maintaining strong working relationships with both internal departments and external stakeholders.
This position offers a blend of customer relationship management, sales support, reporting and operational coordination within a global manufacturing environment.
What's on Offer?
- Competitive salary and benefits package.
- Opportunity to join a global manufacturing leader.
- Exposure to a diverse international customer and distributor network.
- Career development opportunities within a successful global organisation.
- Involvement in business improvement and digitalisation initiatives.
Key Responsibilities
- Manage and develop relationships with distributors and customers across designated territories.
- Act as the primary point of contact for customer enquiries, ensuring excellent levels of service and communication.
- Coordinate sales orders, pricing requests, shipments and account-related activities.
- Monitor customer requirements and proactively support business opportunities.
- Produce, analyse and validate sales reports using Microsoft Excel and business systems.
- Work closely with internal departments including Production, Logistics, Finance and Aftermarket functions.
- Support the development of reporting tools, dashboards and process improvements.
- Contribute to continuous improvement and digitalisation initiatives across the business.
Requirements
- Previous experience in an Account Manager, Sales Co-ordinator, Sales Administrator, Customer Service or Commercial Support role.
- Strong relationship‑building skills with a customer‑focused approach.
- Excellent communication and stakeholder management abilities.
- Strong organisational skills with the ability to manage multiple priorities.
- High levels of accuracy and attention to detail.
- Competent in Microsoft Excel and business systems.
- Experience of ERP systems would be advantageous.
- A proactive and solutions‑focused approach with a continuous improvement mindset.
- #J-18808-Ljbffr
Account Manager in Birtley employer: Extension Recruitment
As a Maintenance Technician with us, you'll join a dynamic team dedicated to excellence in manufacturing. We offer competitive salaries, comprehensive benefits, and a supportive work culture that prioritises employee growth and development. Located in a thriving industrial area, our company provides unique opportunities for hands-on experience and career advancement in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Birtley
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Extension Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Extension Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Birtley
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Extension Recruitment:When writing your cover letter, make sure to tailor your message specifically for Extension Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Extension Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Extension Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Extension Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Extension Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
