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For Companies At a Glance
- Tasks: Manage customer queries and logistics while ensuring top-notch service.
- Company: Successful OEM manufacturer in Tyne and Wear with a strong reputation.
- Benefits: 12-month contract, competitive pay, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your bilingual skills in a thriving industry.
- Qualifications: Fluency in a second language and strong communication skills required.
- Other info: Opportunity to grow in a fast-paced logistics environment.
The predicted salary is between 30000 - 42000 £ per year.
A successful OEM manufacturer based in the Tyne and Wear area is seeking a bilingual Customer Service Representative for a 12-month fixed term contract. The ideal candidate will handle order fulfilment and customer queries, ensuring excellent service and effective communication with sales and production teams. Fluency in a second language such as Spanish, German, or Italian is essential. The role involves managing logistics, preparing documentation, and resolving customer issues to maintain satisfaction.
Bilingual Customer Service Specialist - Logistics & Export in Washington employer: Extension Recruitment Ltd
Contact Detail:
Extension Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service Specialist - Logistics & Export in Washington
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and export industry, especially those who speak your second language. You never know who might have a lead on that perfect bilingual customer service role.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective communication, consider doing mock interviews with friends or family. This will help you articulate your experience and show off your language skills.
✨Tip Number 3
Showcase your problem-solving abilities! Prepare examples of how you've resolved customer issues in the past. This will demonstrate your capability to maintain satisfaction, which is key for this role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining our team and ready to take on the challenge.
We think you need these skills to ace Bilingual Customer Service Specialist - Logistics & Export in Washington
Some tips for your application 🫡
Show Off Your Language Skills: Since this role needs someone bilingual, make sure to highlight your language skills right at the top of your application. We want to see how fluent you are in that second language, so don’t hold back!
Tailor Your Experience: When you’re writing about your past jobs, focus on experiences that relate to customer service and logistics. We love seeing how you've handled order fulfilment or resolved customer issues in the past.
Keep It Professional Yet Friendly: Your application should reflect the friendly and professional vibe we’re after. Use a conversational tone but keep it polished – we want to get a sense of your personality while knowing you can handle business.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Extension Recruitment Ltd
✨Brush Up on Your Language Skills
Since fluency in a second language is essential for this role, make sure to practice speaking and writing in that language. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or handling customer queries in that language.
✨Know the Logistics Inside Out
Familiarise yourself with logistics terminology and processes relevant to order fulfilment and export. Be ready to discuss how you’ve managed logistics in past roles, as well as any specific challenges you faced and how you overcame them.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues or improved customer satisfaction, and be ready to share these stories during the interview.
✨Research the Company
Take some time to learn about the OEM manufacturer and their products. Understanding their values and mission will help you tailor your answers and show that you're genuinely interested in the role and the company.
