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- Tasks: Join us as a Housekeeper, ensuring our guests have a spotless experience every stay.
- Company: We are a leading hospitality company dedicated to providing exceptional guest experiences.
- Benefits: Enjoy weekly pay, competitive wages, and employee perks like discounts at major companies.
- Why this job: Be part of a supportive team that values your contribution and offers growth opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and commitment to cleanliness!
- Other info: Flexible hours perfect for students looking to earn while studying.
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
MAJOR / KEY JOB DUTIES
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
- Cleans assigned guest rooms with adherence to company standards, policies and procedures.
- Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
- Stocks carts and cart rooms if necessary and or directed by management.
- Reports all maintenance issues directly to the front desk and/or manager on duty.
- Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
- Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
- Complies with all safety and security policies and procedures.
- Completes all required and annual Extended Stay University training.
OTHER DUTIES
- Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Responsible for maintaining overall hotel cleanliness.
- Other duties as assigned by the management team.
BENEFITS
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
- Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
- Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
- Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
- Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
- Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
- Detect items in guest rooms to ensure safe performance of work.
- Frequently work in outside weather conditions (depending on hotel).
- Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
- Typically, moderate to loud noise levels in the work environment.
- The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
- No prior experience or training necessary.
Housekeeper Part Time-101020 employer: Extended Stay America
Contact Detail:
Extended Stay America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Part Time-101020
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures of the company. Understanding their expectations will help you demonstrate your commitment to providing the best possible experience for guests during the interview.
✨Tip Number 2
Watch the 'A Day in the Life' video linked in the job description. This will give you valuable insights into the daily responsibilities and challenges faced by housekeepers, allowing you to speak knowledgeably about the role.
✨Tip Number 3
Prepare to discuss how you handle guest requests and any previous experiences where you provided excellent customer service. Highlighting your ability to accommodate guests will show that you align with the company's commitment to guest satisfaction.
✨Tip Number 4
Be ready to talk about your teamwork skills. Since you'll be working closely with other staff members, demonstrating your ability to collaborate effectively will make you a more attractive candidate for the position.
We think you need these skills to ace Housekeeper Part Time-101020
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeper. Review the job description carefully and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to follow guidelines, and commitment to providing excellent guest experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've demonstrated a commitment to cleanliness and guest satisfaction in previous roles.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeper role.
How to prepare for a job interview at Extended Stay America
✨Show Your Commitment to Guest Experience
During the interview, emphasise your dedication to providing an exceptional experience for guests. Share examples from past experiences where you went above and beyond to meet guest needs.
✨Familiarise Yourself with Company Standards
Make sure to review the company's cleaning standards and procedures before the interview. Being knowledgeable about their expectations will demonstrate your preparedness and commitment to maintaining high standards.
✨Highlight Your Attention to Detail
As a housekeeper, attention to detail is crucial. Be ready to discuss how you ensure thorough cleaning and organisation in your work. Mention any specific techniques or tools you use to maintain cleanliness.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, such as how you would handle a guest complaint or a maintenance issue. Prepare thoughtful responses that showcase your ability to think on your feet and provide solutions.
