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- Tasks: Join us as a Housekeeper, cleaning guest rooms and ensuring a welcoming environment.
- Company: ESA Management, LLC is dedicated to providing exceptional guest experiences in our hotels.
- Benefits: Enjoy weekly pay, competitive wages, employee perks, and a supportive work culture.
- Why this job: This role offers flexibility, teamwork, and the chance to make guests feel at home.
- Qualifications: No experience needed; just bring your enthusiasm and commitment to great service!
- Other info: Opportunities for training and growth within the company await you!
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
MAJOR / KEY JOB DUTIES
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
- Cleans assigned guest rooms with adherence to company standards, policies and procedures.
- Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
- Stocks carts and cart rooms if necessary and or directed by management.
- Reports all maintenance issues directly to the front desk and/or manager on duty.
- Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
- Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
- Complies with all safety and security policies and procedures.
- Completes all required and annual Extended Stay University training.
OTHER DUTIES
- Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Responsible for maintaining overall hotel cleanliness.
- Other duties as assigned by the management team.
BENEFITS
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
- Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
- Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
- Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
- Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
- Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
- Detect items in guest rooms to ensure safe performance of work.
- Frequently work in outside weather conditions (depending on hotel).
- Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
- Typically, moderate to loud noise levels in the work environment.
- The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
- No prior experience or training necessary.
Housekeeper Part Time-101020 employer: Extended Stay America
Contact Detail:
Extended Stay America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Part Time-101020
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures of the company. Understanding their expectations will help you demonstrate your commitment to providing the best possible experience for guests during the interview.
✨Tip Number 2
Watch the 'A Day in the Life' video linked in the job description. This will give you valuable insights into the daily responsibilities and challenges faced by housekeepers, allowing you to ask informed questions during your interview.
✨Tip Number 3
Prepare examples of how you've handled guest requests or resolved issues in previous roles. This will showcase your ability to provide excellent customer service, which is crucial for this position.
✨Tip Number 4
Demonstrate your understanding of safety and security policies during the interview. Being knowledgeable about these procedures shows that you take the role seriously and are committed to maintaining a safe environment for both guests and staff.
We think you need these skills to ace Housekeeper Part Time-101020
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeper. Review the job description carefully and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to follow guidelines, and commitment to providing excellent guest experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated a commitment to cleanliness and guest satisfaction in previous positions.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your professionalism.
How to prepare for a job interview at Extended Stay America
✨Show Your Commitment to Guest Experience
During the interview, emphasise your dedication to providing an exceptional experience for guests. Share examples from past experiences where you went above and beyond to meet guest needs.
✨Familiarise Yourself with Company Standards
Make sure to review the company's cleaning standards and procedures before the interview. Being knowledgeable about their expectations will demonstrate your readiness to adhere to their guidelines.
✨Highlight Your Attention to Detail
As a housekeeper, attention to detail is crucial. Be prepared to discuss how you ensure thorough cleaning and organisation in your work, and provide specific examples of how this has positively impacted previous roles.
✨Prepare for Safety and Security Questions
Expect questions related to safety and security protocols. Be ready to discuss how you would handle maintenance issues or report lost guest property, showcasing your understanding of the importance of these procedures.
