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- Tasks: Join us as a Housekeeper, ensuring our guests have a spotless and welcoming experience.
- Company: We are a leading hospitality company dedicated to providing exceptional guest experiences.
- Benefits: Enjoy weekly pay, competitive wages, and employee perks like discounts and recognition programs.
- Why this job: Be part of a supportive team that values your contribution and offers growth opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and commitment to cleanliness!
- Other info: Flexible hours perfect for students; work in a dynamic environment with diverse tasks.
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
MAJOR / KEY JOB DUTIES
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
- Cleans assigned guest rooms with adherence to company standards, policies and procedures.
- Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
- Stocks carts and cart rooms if necessary and or directed by management.
- Reports all maintenance issues directly to the front desk and/or manager on duty.
- Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
- Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
- Complies with all safety and security policies and procedures.
- Completes all required and annual Extended Stay University training.
OTHER DUTIES
- Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Responsible for maintaining overall hotel cleanliness.
- Other duties as assigned by the management team.
BENEFITS
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
- Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
- Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
- Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
- Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
- Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
- Detect items in guest rooms to ensure safe performance of work.
- Frequently work in outside weather conditions (depending on hotel).
- Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
- Typically, moderate to loud noise levels in the work environment.
- The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
- No prior experience or training necessary.
Housekeeper Part Time-101020 employer: Extended Stay America
Contact Detail:
Extended Stay America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Part Time-101020
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures of the company. Understanding their expectations will help you demonstrate your commitment to providing the best possible experience for guests during the interview.
✨Tip Number 2
Watch the 'A Day in the Life' video linked in the job description. This will give you valuable insights into the daily responsibilities and challenges faced by housekeepers, allowing you to ask informed questions during your interview.
✨Tip Number 3
Prepare to discuss how you handle guest requests and any previous experiences where you provided excellent customer service. Highlighting your ability to accommodate guests will show that you align with the company's commitment to guest satisfaction.
✨Tip Number 4
Be ready to talk about your approach to teamwork and communication. Since you'll be working closely with other staff members, demonstrating your ability to collaborate effectively will make you a more attractive candidate.
We think you need these skills to ace Housekeeper Part Time-101020
Some tips for your application 🫡
Understand the Job Requirements: Read through the job description carefully to understand the key responsibilities and skills required for the Housekeeper position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in cleaning or hospitality roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your commitment to guest satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent service in previous positions and how you can contribute to creating a positive experience for guests.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Extended Stay America
✨Show Your Commitment to Guest Experience
Make sure to express your dedication to providing an excellent experience for guests. Share examples from past experiences where you went above and beyond to meet guest needs.
✨Familiarise Yourself with Company Standards
Before the interview, review the company's cleaning standards and procedures. Being knowledgeable about their expectations will demonstrate your readiness to adhere to their guidelines.
✨Highlight Your Attention to Detail
As a housekeeper, attention to detail is crucial. Be prepared to discuss how you ensure thorough cleaning and maintenance of rooms, and provide specific examples of how you've maintained high standards in previous roles.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations, such as dealing with guest requests or reporting maintenance issues. Think through your responses in advance to show that you can apply good judgement in various scenarios.
