Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st line support via email and phone, logging calls and assisting with quotes.
- Company: Dynamic IT company working with top brands like Microsoft and Cisco.
- Benefits: Training opportunities, Perkbox perks, pension scheme, and a supportive team.
- Why this job: Kickstart your IT career while learning from experienced professionals in a vibrant environment.
- Qualifications: Some IT support experience; passion for technology and problem-solving skills required.
- Other info: Immediate interviews available for the right candidates!
The predicted salary is between 24000 - 36000 £ per year.
IT company dealing with Microsoft, HP, VMware and Cisco. Due to increased headcount, we now need a 1st Line Support person to deal with emailed support queries, phone enquiries, logging calls on the ticketing system, helping with quotes etc and working with talented 2nd and 3rd line support people from whom you will be able to learn and develop.
You must have several months of IT support/helpdesk experience, perhaps as an IT apprentice. You should have a passion for a career in IT, a knack for technology, gadgets, hardware, networking, security, but most importantly, a can-do and positive attitude.
You need to be able to solve problems quickly and logically with a firm grasp of the basics of hardware, software, Windows with exposure to MacOS, iOS and Android.
Bonus, training, Perkbox and pension available.
Call for an initial chat and if you are suitable, we will get you an immediate interview.
Junior Helpdesk in Weybridge employer: Extech 2000 Limited.
Contact Detail:
Extech 2000 Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Helpdesk in Weybridge
✨Tip Number 1
Get your tech skills ready! Brush up on your knowledge of hardware, software, and operating systems like Windows and MacOS. We want to see that you can tackle those common IT issues with confidence.
✨Tip Number 2
Practice your problem-solving skills! Think about how you would approach a tricky support query. We love candidates who can think on their feet and come up with logical solutions quickly.
✨Tip Number 3
Show off your passion for IT! Whether it's through personal projects or just chatting about the latest gadgets, let us know why you're excited about a career in technology. Your enthusiasm can really set you apart!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, if you’re keen to learn from our talented team, we’ll make sure to get you in for an interview if we think you’re a good fit.
We think you need these skills to ace Junior Helpdesk in Weybridge
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology in your application! Mention any relevant experiences, like your time as an IT apprentice or any projects you've worked on that showcase your love for gadgets and problem-solving.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your skills that match the job description. We want to see how your experience with hardware, software, and support aligns with what we're looking for in a Junior Helpdesk role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role quickly. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Extech 2000 Limited.
✨Know Your Tech Basics
Brush up on your knowledge of hardware, software, and operating systems like Windows, MacOS, iOS, and Android. Be ready to discuss how you've used these technologies in past roles or projects, as this will show your passion for IT and your problem-solving skills.
✨Practice Common Support Scenarios
Prepare for typical helpdesk scenarios you might encounter, such as troubleshooting a network issue or guiding someone through a software installation. Practising these situations can help you respond confidently and logically during the interview.
✨Show Your Positive Attitude
Employers love candidates with a 'can do' attitude. During the interview, share examples of how you've tackled challenges in the past with a positive mindset. This will demonstrate your resilience and eagerness to learn from more experienced colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of support queries you’ll be handling. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
