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For Companies At a Glance
- Tasks: Provide top-notch support to customers and help resolve their IT issues.
- Company: Reputable company known for excellent customer service and support.
- Benefits: Competitive salary, free parking, training opportunities, and pension.
- Why this job: Join a friendly team and grow your skills with industry certifications.
- Qualifications: Strong customer focus and a valid driving licence.
- Other info: Immediate interviews available for successful candidates!
The predicted salary is between 30000 - 42000 £ per year.
Highly regarded, growing company with a reputation for excellent customer service/support need an additional 2nd line support Engineer / help-desk Engineer to support their current growth plans. The company provides enterprise-level IT expertise to businesses of all sizes as well as VIP support.
Microsoft accreditation or other vendor certifications will be offered as well as a good range of benefits and opportunities to progress for good help-desk/support people:
- Salary Boost
- Free parking
- Lots of training and opportunities to gain accreditation (Microsoft, VMware etc.)
- Pension
- Ongoing training
- Laptop
- Happy, friendly office
Requirements:
- Good Customer Focus
- Car Owner/Driver
Sound like something you would be interested in? Apply today! We are offering immediate interviews for successful candidates!
2nd Line Support Engineer in Weybridge employer: Extech 2000 Limited.
Contact Detail:
Extech 2000 Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer in Weybridge
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Brush up on your knowledge of Microsoft and VMware products, as well as common troubleshooting techniques. Being able to demonstrate your expertise can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral, which can boost your chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re offering immediate interviews for successful candidates, so don’t miss out!
We think you need these skills to ace 2nd Line Support Engineer in Weybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant IT support experience. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about 2nd line support and how your skills align with our needs. Keep it friendly and professional – we love a personal touch!
Show Off Your Certifications: If you've got any Microsoft or other vendor certifications, make sure they’re front and centre in your application. We’re keen on ongoing training and development, so let us know what you’ve achieved!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Extech 2000 Limited.
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Microsoft and VMware products. Familiarise yourself with common issues that 2nd line support engineers face, as well as the solutions. This will show that you're not just a people person but also technically savvy.
✨Customer Service is Key
Since the company prides itself on excellent customer service, be prepared to discuss your previous experiences in handling customer queries. Think of specific examples where you turned a frustrated customer into a satisfied one. This will highlight your customer focus and problem-solving skills.
✨Show Enthusiasm for Learning
The role offers ongoing training and opportunities for accreditation, so express your eagerness to learn and grow. Mention any relevant courses or certifications you’re interested in pursuing, and how they align with the company's growth plans.
✨Be Yourself
The company values a happy, friendly office environment, so let your personality shine through. Be genuine in your responses and don’t hesitate to share what makes you a good fit for their team culture. A positive attitude can go a long way!
