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For Companies At a Glance
- Tasks: Handle support queries via email and phone while learning from experienced staff.
- Company: Dynamic IT solutions company in Weybridge with a focus on innovation.
- Benefits: Enjoy bonuses, training opportunities, perks through Perkbox, and a pension scheme.
- Why this job: Kickstart your tech career with hands-on experience and support from industry experts.
- Qualifications: Previous IT support experience and a strong passion for technology.
- Other info: Join a vibrant team and grow your skills in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
An IT solutions company in Weybridge is seeking a 1st Line Support person to handle support queries via email and phone. The role involves logging calls, aiding with quotes, and learning from a team of experienced support staff. Candidates should have IT support experience and a strong passion for technology.
This position offers bonus, training opportunities, and perks through Perkbox, along with a pension scheme.
1st Line IT Support (Junior) - Training & Perks in Weybridge employer: Extech 2000 Limited.
Contact Detail:
Extech 2000 Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support (Junior) - Training & Perks in Weybridge
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and services will help you stand out and show your passion for technology. Plus, it gives you some great talking points!
✨Tip Number 2
Practice common IT support scenarios that might come up during the interview. Think about how you would handle specific queries or issues. This will not only boost your confidence but also demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about training opportunities or the team dynamics shows you're genuinely interested in the role and eager to learn from experienced staff.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 1st Line IT Support (Junior) - Training & Perks in Weybridge
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your interest in IT can benefit our team and help you grow in this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on too much.
Tailor Your Application: Make sure to customise your application for the 1st Line IT Support role. Mention specific experiences that relate to handling support queries and working with a team, as this will show us you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Extech 2000 Limited.
✨Know Your Tech Basics
Brush up on your IT support fundamentals before the interview. Be ready to discuss common issues you might encounter, like troubleshooting software or hardware problems. This shows your passion for technology and that you're prepared to jump right in.
✨Practice Your Communication Skills
Since you'll be handling support queries via email and phone, practice explaining technical concepts in simple terms. Role-play with a friend or family member to get comfortable with this. Clear communication is key in IT support!
✨Familiarise Yourself with the Company
Do a bit of research on the company and its services. Understanding their products and the type of support they offer will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of the interview. Inquire about the training opportunities or the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
