At a Glance
- Tasks: Provide top-notch technical support and assist users with IT issues.
- Company: Dynamic cloud-based consultancy with a focus on growth and development.
- Benefits: Free breakfast and lunch, healthcare, pension, and career progression opportunities.
- Other info: Exciting environment with no two days the same and plenty of learning opportunities.
- Why this job: Join a talented team and kickstart your journey to becoming an IT Consultant.
- Qualifications: 1+ year in technical support; familiarity with Microsoft Server and Active Directory.
The predicted salary is between 30000 - 42000 € per year.
Seeking Help Desk Engineer
Benefits:
- No 2 days will be the same
- Lots of assistance in getting accredited with Microsoft, VMware etc
- Career progression
- Free breakfast and lunch
- Healthcare
- Pension
- Laptop
- Mobile
- Cycle to work scheme
- Opportunity to work with some really talented people.
A dynamic, fast moving cloud based consultancy is looking for a bit of a star who they can develop into an IT Consultant / Technical Architect in the long term as long as you show promise. Must have an excellent customer focus.
To qualify at the more junior level, you will have one year plus experience in a technical support / helpdesk role working with Microsoft Server including Active Directory and Group Policy configuration. Someone to at least know what Active Directory is, be able to set up a new user and also understand what Group Policy is used for.
Apply today and we will be in touch.
Help Desk Engineer in London employer: Extech 2000 Limited.
Join a dynamic and fast-moving cloud-based consultancy that offers an exceptional work environment where no two days are the same. With a strong focus on employee development, you will receive extensive support in gaining industry accreditations and enjoy benefits such as free meals, healthcare, and a cycle to work scheme. This is a fantastic opportunity to work alongside talented professionals and progress your career towards becoming an IT Consultant or Technical Architect.
StudySmarter Expert Advice🤫
We think this is how you could land Help Desk Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Help Desk Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Active Directory and Group Policy. Be ready to showcase your customer focus and problem-solving skills, as these are key in a helpdesk role.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We love seeing applications come directly from motivated candidates. Plus, it shows you’re genuinely interested in joining our dynamic team.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Help Desk Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical support and familiarity with Microsoft Server, Active Directory, and Group Policy. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our dynamic team. Keep it friendly and professional!
Show Off Your Customer Focus:Since we value excellent customer service, share examples of how you've gone above and beyond to help users in previous roles. We love hearing about your success stories!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to find your details and get back to you!
How to prepare for a job interview at Extech 2000 Limited.
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft Server, Active Directory, and Group Policy. Be ready to explain how you've used these in past roles, as this will show your technical competence and readiness for the Help Desk Engineer position.
✨Show Off Your Customer Focus
Since this role requires excellent customer focus, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to providing top-notch support.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Practice responding to common helpdesk scenarios, focusing on how you would troubleshoot issues and communicate with users effectively.
