Centre Administrator

Help run the logistics of our summer camps.

Role Overview

In this role you will develop strong organisational skills by managing schedules, coordinating departments, and ensuring smooth daily operations. Your communication skills will improve through regular interactions with students, parents, staff, and external agents, handling enquiries and resolving issues professionally. You will build expertise in administrative software and data management by maintaining records, scheduling timetables, and managing financial details like student pocket money and petty cash. This role sharpens your problem‑solving and multitasking as you handle unexpected challenges and prioritise in a fast-paced environment. You will gain knowledge of safeguarding and welfare policies to maintain a safe environment. Collaboration with teachers, coaches, welfare staff, and management enhances your teamwork and leadership experience. Working with a diverse international community will develop your cultural competency, and you will find personal fulfilment in creating a safe and memorable experience for all involved.

Main roles and accountability

As an Administrator, you work closely with the Centre Manager for efficient venue administration and daily Head Office contact, acting as first point of contact for students, staff, parents, and agents while handling queries politely and coordinating welfare for wellbeing. You manage office communications (phone, email, post) ensuring constant staffing, oversee student accommodation / room allocations per guidelines, create/maintain sports / music / EFL / boarding registers liaising with department heads, and handle financial records, petty cash, pocket money, and authorised purchases transparently.

You coordinate arrivals / departures meeting parents, managing travel documents and securing passports / valuables, keep records of meetings/incidents/complaints / health & safety / fire drills for compliance, analyse student feedback via questionnaires, organise excursions (transport, groups, finances, staff coverage, safety), maintain equipment inventory / restocking / repairs, and distribute company property like keys / walkie‑talkies. You serve as Group Leaders' liaison, ensure end‑of‑week reports / certificates for sports / music / EFL, uphold GDPR / data protection for sensitive information, utilise file storage/databases efficiently, and take notes/contribute at daily staff meetings on activities / welfare / operations.

Additional Duties

You provide staff welfare / operations support, adhere to Staff Handbook guidelines and Centre Manager directives with professional conduct, assist camp setup / pack‑down for smooth logistics, and perform other reasonable duties demonstrating flexibility.

About you

All staff are responsible for ensuring the smooth and efficient running of the centre while upholding the highest standards of safety and care. We look for Team Members who are friendly, positive, and approachable, who remain calm and professional in all situations. Staff must be reliable role models with high personal standards, respect confidentiality and professional boundaries, work effectively as team players contributing to a positive environment, and fully embrace the Team Orange spirit.

Job Specific Personal Specification & Qualifications

To be suitable for this role, you have native or near-native competence in written and spoken English (minimum CEFR C1 level) for clear communication, are highly organised and detail-oriented with excellent time management to prioritise tasks efficiently, and adapt flexibly to working hours in demanding, fast-paced environments. You manage pressure well while maintaining accuracy and professionalism during busy periods, respond enthusiastically and sensitively to pastoral matters and diverse stakeholder needs, and liaise confidently with international students, parents, agents, and staff. You are proficient in MS Office (especially Excel) and Google Drive and demonstrate professional appearance, conduct, and language while representing the organisation. Your cultural awareness enables inclusive work with international students and multicultural teams, you remain trustworthy and discreet with confidentiality, embrace learning through feedback for ongoing development, and maintain a customer-focused mindset to deliver high service levels to all camp participants and stakeholders.

To Apply

All staff must be over the age of 18 and must have completed secondary school / college at least one year prior to joining us. This safeguarding measure is in place to protect both our students and our staff. Staff must be medically fit for their role; where necessary, reasonable adjustments will be discussed and made. Are you enthusiastic about working with young people, committed to safeguarding, a strong team player, flexible about residential hours, appropriately qualified for your chosen role, and excited by a lively – and at times demanding – international summer school environment? If so, submit your application now. All staff must pass employment checks, including confirmation that they are not barred from working with children. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position with us. Working with Exsportise involves direct contact with vulnerable children and is exempt from the Rehabilitation of Offenders Act 1974.