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For Companies At a Glance
- Tasks: Join us as a Post Room Administrator, sorting mail and supporting our vibrant office.
- Company: Express Solicitors is an award-winning law firm, helping clients with personal injury claims since 2000.
- Benefits: Enjoy 23 days holiday, private medical insurance, and a 24/7 onsite gym!
- Why this job: This role offers great progression opportunities and a supportive team culture.
- Qualifications: GCSE Maths and English at Grade C or above; customer service experience preferred.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 21156 - 25695 £ per year.
Location: Sharston, M22 4SN
Salary: £21,156.20 - £25,695.54 per annum, dependent on age
Job type: Full time, Permanent
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role:
We are looking for an enthusiastic and organised Post Room Administrator to join our team. In this role, you will be responsible for sorting and scanning mail, preparing meeting rooms, and distributing stationary orders. Additionally, you will assist with reception duties, including answering telephones, as well as providing administration support such as photocopying. Other responsibilities include completing checklists and helping maintain an organised and tidy office environment. This position has great routes for progression into other departments with previous Administration Assistants moving on to be Secretaries, HR assistants, IT assistants and Medical Agency File Handlers.
Responsibilities:
- Sorting, scanning, and franking of mail
- Reception duties, including answering telephones in a polite and professional manner
- Administration support, such as photocopying
- Manual handling such lifting heavy boxes
- Making refreshments
- Assisting with kitchen checks and stock
- Ensuring meeting rooms are prepared
- Completing checklists on a daily/weekly basis as instructed
- Ordering stationery
- Helping to keep the office tidy
- Other ad hoc duties as required
Person Specification:
- GCSE Maths and English at Grade C or above
- Administrative experience
- Experience of working in a customer-facing role
- Experience of dealing with customers on the telephone
- Prior Reception/Switchboard knowledge is favourable but not essential
- NVQs or qualifications in business administration are advantageous but not essential
- Experience of working in a law or legal services firm
Salary & Hours:
- Salary of £21,156.20 - £25,695.54, dependent on age
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday
Benefits:
- On-site Working - At our South Court office
- 23 Days Holiday - Rising to 26 days, plus bank/public holidays
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget
Recruitment Process:
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Administrative Officer, Office Administrator, Administration Clerk, General Administration, Office Assistant, Reception Administrator, Secretary, Support Administrator, Mail Administrator, Post Room Administrator may also be considered for this role.
Post Room Administration Assistant employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Room Administration Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Post Room Administration Assistant. Understanding tasks like sorting mail and preparing meeting rooms will help you speak confidently about your ability to handle these responsibilities during the interview.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially if you've worked in an administrative capacity. Be ready to share examples of how you've effectively communicated with clients or handled inquiries over the phone.
✨Tip Number 3
Research Express Solicitors and their values. Knowing their commitment to helping injured people can help you align your answers with their mission during the interview, showing that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare for scenario-based questions by thinking about how you would handle common office situations, such as managing multiple tasks or dealing with difficult customers. This will demonstrate your problem-solving skills and adaptability.
We think you need these skills to ace Post Room Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and customer-facing roles. Emphasise skills that align with the responsibilities of a Post Room Administration Assistant, such as organisation, communication, and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle tasks like sorting mail, reception duties, and maintaining an organised office environment.
Highlight Relevant Qualifications: If you have GCSEs in Maths and English or any qualifications in business administration, make sure to mention these in your application. This will help you stand out as a suitable candidate for the position.
Prepare for Scenario-Based Questions: Since interviews will include scenario-based questioning, think about how you would handle common situations in a post room or reception setting. Prepare examples that demonstrate your problem-solving skills and ability to work under pressure.
How to prepare for a job interview at Express Solicitors
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Post Room Administration Assistant. Understand tasks like sorting mail, reception duties, and maintaining an organised office environment. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Scenario-Based Questions
Since the interview will include scenario-based questioning, think about how you would handle specific situations related to the job. For example, consider how you would manage a busy reception area or deal with a difficult customer over the phone.
✨Showcase Your Administrative Skills
Highlight any previous administrative experience you have, especially in a customer-facing role. Be ready to discuss your proficiency in tasks like photocopying, handling mail, and using office equipment, as these are crucial for the position.
✨Demonstrate Team Spirit
Express your willingness to work collaboratively within a team. Mention any past experiences where you contributed to a positive team environment, as this role involves assisting others and maintaining a tidy office space.
