At a Glance
- Tasks: Sort mail, assist with reception duties, and keep the office organised.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Competitive salary, career progression opportunities, and a supportive team environment.
- Other info: Great potential for growth into various administrative roles within the firm.
- Why this job: Make a difference in a dynamic legal setting while developing valuable skills.
- Qualifications: GCSE Maths and English at Grade C or above; customer service experience preferred.
The predicted salary is between 22902 - 26722 € per year.
Location: Sharston, Manchester, M22 4SN
Salary: £22,902.10 - £26,722.54 per annum, dependent on age
Job type: Full time, Permanent
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
We are looking for an enthusiastic and organised Post Room Administrator to join our team. In this role, you will be responsible for sorting and scanning mail, preparing meeting rooms, and distributing stationary orders. Additionally, you will assist with reception duties, including answering telephones, as well as providing administration support such as photocopying. Other responsibilities include completing checklists and helping maintain an organised and tidy office environment. This position has great routes for progression into other departments with previous Administration Assistants moving on to be Secretaries, HR assistants, IT assistants and Medical Agency File Handlers.
Responsibilities
- Sorting, scanning, and franking of mail
- Reception duties, including answering telephones in a polite and professional manner
- Administration support, such as photocopying
- Manual handling such lifting heavy boxes
- Making refreshments
- Assisting with kitchen checks and stock
- Ensuring meeting rooms are prepared
- Completing checklists on a daily/weekly basis as instructed
- Ordering stationery
- Helping to keep the office tidy
- Other ad hoc duties as required
Person Specification
- GCSE Maths and English at Grade C or above
- Administrative experience
- Experience of working in a customer-facing role
- Experience of dealing with customers on the telephone
- Prior Reception/Switchboard knowledge is favourable but not essential
- NVQs or qualifications in business administration are advantageous but not essential
- Experience of working in a law or legal services firm
Salary Administrative Officer, Office Administrator, Law Administration Clerk, General Administration, Legal Admin Assistant, Reception Administrator, Legal Secretary, Support Administrator, Mail Administrator, Post Room Administrator may also be considered for this role.
Post Room Administration Assistant employer: EXPRESS SOLICITORS
Express Solicitors is an exceptional employer, offering a supportive and dynamic work environment in the heart of Manchester. With a strong focus on employee development, our Post Room Administration Assistant role provides clear pathways for career progression into various departments, ensuring that your growth is nurtured. We pride ourselves on our collaborative culture and commitment to helping injured individuals, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Post Room Administration Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Solicitors. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to administration roles. Think about how your previous experiences can relate to the responsibilities listed in the job description. We want you to feel confident when discussing your skills!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed smartly for your interview. A professional appearance shows that you take the opportunity seriously and are ready to represent the firm well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Post Room Administration Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Post Room Administration Assistant role. Highlight any relevant experience, especially in administration or customer service, and don’t forget to mention your GCSEs in Maths and English!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work with us at Express Solicitors and how you can contribute to our team.
Show Off Your Skills:In your application, be sure to showcase your organisational skills and attention to detail. We love candidates who can keep things tidy and efficient, so give examples of how you've done this in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EXPRESS SOLICITORS
✨Know the Company
Before your interview, take some time to research Express Solicitors. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Post Room Administration Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed tasks like sorting mail or maintaining an orderly workspace. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Customer Interaction Scenarios
Since you'll be dealing with clients and answering phones, practice how you would handle various customer interactions. Think about how to remain polite and professional, even in challenging situations. This will help you feel more confident during the interview.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, opportunities for progression, or what a typical day looks like. This shows that you're engaged and serious about the position.