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For Companies At a Glance
- Tasks: Lead a team managing personal injury claims and ensure top-notch client service.
- Company: Join Express Solicitors, an award-winning firm with a 5-star Trustpilot rating.
- Benefits: Enjoy a competitive salary, hybrid work options, and 23+ days of holiday.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Must be a qualified Solicitor or Legal Executive with team management experience.
- Other info: Access to a gym, social events, and ongoing training opportunities.
The predicted salary is between 40000 - 50000 £ per year.
Job Description
Job Title: OL/PL Portal Manager
Location: Sharston, M22 4SN
Salary: A basic salary of £40,000 – £50,000 with the opportunity to earn a team bonus
Job type: Full time, Permanent
About us:
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of…
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OL/PL Portal Manager employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OL/PL Portal Manager
✨Tip Number 1
Familiarize yourself with the specific requirements of managing a Personal Injury portal caseload, especially in Occupiers' and Public Liability claims. Understanding the nuances of these areas will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to training and developing team members, as this is crucial for the role.
✨Tip Number 3
Demonstrate your communication skills by preparing to share instances where you've effectively resolved client queries or complaints. This will showcase your ability to maintain strong relationships, which is essential for this position.
✨Tip Number 4
Research Express Solicitors and their commitment to continuous improvement. Be prepared to discuss how you would conduct process reviews and implement changes, showing that you're aligned with their values and goals.
We think you need these skills to ace OL/PL Portal Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing personal injury claims, particularly in Occupiers' and Public Liability. Emphasize your leadership skills and any previous roles where you supervised a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for personal injury law and your commitment to providing outstanding client service. Mention specific examples of how you've trained and developed teams in the past.
Showcase Your Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your ability to build relationships with clients and colleagues. Highlight any experience dealing with client queries and complaints.
Highlight Process Improvement Experience: Discuss any experience you have with conducting process reviews and implementing changes. This shows your commitment to continuous improvement, which is a core expectation for this position.
How to prepare for a job interview at Express Solicitors
✨Show Your Leadership Skills
As a potential team leader, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, focusing on training and development initiatives that led to improved performance.
✨Understand the Claims Process
Familiarize yourself with the Occupiers' Liability and Public Liability claims process. Be prepared to discuss your experience managing such cases from inception to conclusion, highlighting any challenges you faced and how you overcame them.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex legal concepts or client interactions. Use examples to illustrate your ability to build and nurture relationships.
✨Prepare for Scenario-Based Questions
Since the interview will include scenario-based questioning, think about potential scenarios you might face in this role. Prepare responses that showcase your problem-solving skills and your approach to managing team productivity and client queries.
