Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage your own caseload and help clients with personal injury claims.
- Company: Join an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Competitive salary, generous bonus scheme, hybrid working, and 23+ days holiday.
- Why this job: Make a real difference in people's lives while growing your legal career.
- Qualifications: LLB Law degree and strong customer care skills required.
- Other info: Enjoy a positive work environment with a roof garden and table tennis!
The predicted salary is between 26500 - 37000 £ per year.
Location: Sharston, M22 4SN
Salary: A basic salary of £26,500, with a very generous Portal Bonus Scheme
Job type: Full time, Permanent
About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role: We are currently looking for a Litigation Executive to join our Portal Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role.
For candidates we offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non-CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits.
Responsibilities:
- Take initial instructions from client and complete FN009.
- Ensure correct accident circumstances, injuries and potential losses are recorded on the file.
- Obtain FOAs for medical records and request from medical agency.
- Research to ensure the claim is submitted to the correct potential Defendant(s).
- Research into accident location, requesting photographs, CCTV, receipts etc. to ensure the appropriate evidence is obtained as early as possible.
- Consideration of the relevant Statute/law to draft allegations to the Defendant.
- Consider Claimant's injuries to ensure correct protocol is being followed.
- Submit Claims Notification Form (CNF) or Letter of Claim to the Defendant(s).
- Chasing Defendant and/or insurer for response.
- Consideration of denial and/or disclosure received from Defendant.
- Weekly review with supervisor.
- Ensure client is kept updated throughout process.
- 60+ CNF/LOC per month target to attain £100 bonus.
Person Specification:
- LLB Law degree required.
- Good customer care skills including empathy and the ability to obtain information.
- High degree of accuracy.
- Administration or telephone-based customer service background is preferable.
- Experience with the OL/PL portal is a distinct advantage.
- Experience of Proclaim case management system.
Salary & Hours:
- A basic salary of £26,500, with a very generous Portal Bonus Scheme.
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits:
- Hybrid Working - 3/2 hybrid working pattern after probation.
- 23 Days Holiday - Rising to 26 days.
OL / PL Paralegal employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OL / PL Paralegal
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work at Express Solicitors. A friendly chat can open doors and give you insider info about the firm.
✨Tip Number 2
Prepare for interviews by practising common questions related to personal injury law. Show us your enthusiasm and knowledge about the OL/PL sector – it’ll make you stand out!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing that paralegal position. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace OL / PL Paralegal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the OL/PL Paralegal role. Highlight any relevant experience, especially in personal injury or clinical negligence claims. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at Express Solicitors and how your background makes you a great fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your customer care skills and attention to detail in your application. Mention any experience with the OL/PL portal or Proclaim case management system, as these will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Express Solicitors
✨Know Your Stuff
Make sure you brush up on personal injury and clinical negligence claims. Familiarise yourself with the OL/PL portal and any relevant laws. This will not only show your enthusiasm but also demonstrate that you're serious about the role.
✨Show Your Empathy
Since this role involves dealing with clients who may be going through tough times, it's crucial to showcase your customer care skills. Prepare examples of how you've handled sensitive situations in the past, highlighting your ability to empathise and communicate effectively.
✨Be Ready to Discuss Your Experience
If you've got experience with the Proclaim case management system or any similar tools, be ready to talk about it. Share specific instances where you've used these systems to manage cases efficiently, as this will give you an edge over other candidates.
✨Ask Smart Questions
Prepare a few thoughtful questions about the firm and the role. This could be about the training opportunities or the team dynamics. It shows that you're genuinely interested in the position and helps you assess if the company is the right fit for you.
