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For Companies At a Glance
- Tasks: Sort mail, assist at reception, and keep the office organised.
- Company: Join Express Solicitors, a top-rated law firm in Manchester.
- Benefits: Competitive salary, 23 days holiday, gym access, and private medical insurance.
- Why this job: Kickstart your career in a supportive environment with growth opportunities.
- Qualifications: GCSE Maths and English, customer service experience preferred.
- Other info: Fun social events and a vibrant team culture await you!
The predicted salary is between 22902 - 26722 £ per year.
Location: Sharston, Manchester, M22 4SN
Salary: £22,902.10 - £26,722.54 per annum, dependent on age
Job type: Full time, Permanent
About Us:
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role:
We are looking for an enthusiastic and organised Post Room Administrator to join our team. In this role, you will be responsible for sorting and scanning mail, preparing meeting rooms, and distributing stationary orders. Additionally, you will assist with reception duties, including answering telephones, as well as providing administration support such as photocopying. Other responsibilities include completing checklists and helping maintain an organised and tidy office environment. This position has great routes for progression into other departments with previous Administration Assistants moving on to be Secretaries, HR assistants, IT assistants and Medical Agency File Handlers.
Responsibilities:
- Sorting, scanning, and franking of mail
- Reception duties, including answering telephones in a polite and professional manner
- Administration support, such as photocopying
- Manual handling such lifting heavy boxes
- Making refreshments
- Assisting with kitchen checks and stock
- Ensuring meeting rooms are prepared
- Completing checklists on a daily/weekly basis as instructed
- Ordering stationery
- Helping to keep the office tidy
- Other ad hoc duties as required
Person Specification:
- GCSE Maths and English at Grade C or above
- Administrative experience
- Experience of working in a customer-facing role
- Experience of dealing with customers on the telephone
- Prior Reception/Switchboard knowledge is favourable but not essential
- NVQs or qualifications in business administration are advantageous but not essential
- Experience of working in a law or legal services firm
Salary & Hours:
Salary of £22,902.10 - £26,722.54, dependent on age. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based.
Benefits:
- On-site Working - At our South Court office
- 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process:
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Candidates with the relevant experience or job titles of; Administrative Officer, Office Administrator, Law Administration Clerk, General Administration, Legal Admin Assistant, Reception Administrator, Legal Secretary, Support Administrator, Mail Administrator, Post Room Administrator may also be considered for this role.
Post Room Administrator & Front Desk Support in Manchester employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Room Administrator & Front Desk Support in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Solicitors. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to administration and customer service. Practise your responses with a friend or in front of a mirror. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Post Room Administrator & Front Desk Support in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Post Room Administrator role. Highlight any relevant administrative experience and customer-facing roles you've had. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this position and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Organisational Skills: Since the role involves sorting mail and keeping things tidy, make sure to mention any experiences that showcase your organisational skills. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you've got!
How to prepare for a job interview at Express Solicitors
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Post Room Administrator. Familiarise yourself with tasks like sorting mail, handling reception duties, and maintaining an organised office environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Since the interview will include scenario-based questioning, think about how you would handle specific situations related to the job. For example, consider how you would manage a busy reception desk or deal with a difficult customer. Practising these scenarios can help you articulate your thought process during the interview.
✨Showcase Your Customer Service Skills
As this role involves customer-facing duties, be ready to discuss your previous experience in similar positions. Highlight any instances where you provided excellent service or resolved issues effectively. This will demonstrate your ability to thrive in a front desk support role.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly for your interview to convey professionalism. Also, remember to be polite and courteous throughout the process, as this reflects the kind of attitude they expect from someone in a front desk position.