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- Tasks: Support the Operations Team with administration and compliance tasks in a dynamic law firm.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy hybrid working, generous holiday, private medical insurance, and a vibrant social scene.
- Why this job: Make a real difference in a supportive environment while kickstarting your career.
- Qualifications: Administrative experience and strong Microsoft Office skills are essential.
- Other info: Great opportunities for growth and development in a collaborative team.
The predicted salary is between 23000 - 30000 £ per year.
Location: Sharston, M22 4SN
Salary: Up to £27,000 per annum, dependent on experience
Job type: Full time, Permanent
About Us:
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role:
Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation. The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm. Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team. An opportunity for a rewarding career exists for the right candidate and training and guidance will be given.
Responsibilities:
- Administration of the various insurance schemes operated by the firm.
- Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records.
- Creation and maintenance of legal template documents used on the Proclaim case management system.
- Management of routine, periodic and ad hoc mailshots and e-shots.
- Administration of company documentation including version control and compliance.
- Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained.
- Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation.
- Assistance with the correct implementation of regulatory requirements.
- Various ad hoc duties commensurate with the role.
Person Specification:
Essential:
- Experience of working in an administrative/clerical role.
- Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel.
- Excellent literacy and numeracy skills.
- Excellent attention to detail.
- Strong communication skills.
- Excellent organisation and time management skills.
- A positive attitude and ambition to succeed.
Preferred:
- An understanding of the legal industry and personal injury claims.
- Experience of producing reporting data.
- Experience of working in a professional or service industry.
- Experience of working within a regulated environment.
Salary & Hours:
Salary up to £27,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits:
- Hybrid Working - 3/2 hybrid working pattern after probation.
- 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process:
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Candidates with the relevant experience or job titles of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator may also be considered for this role.
Operations Administrator in Manchester employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Solicitors. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for those scenario-based questions by thinking about how your past experiences relate to the role of Operations Administrator. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep it clear and concise.
✨Tip Number 3
Dress to impress! Even if the interview is online, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, you never know when the camera might catch you standing up!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Operations Administrator position!
We think you need these skills to ace Operations Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your administrative experience and any relevant skills, especially in Microsoft Office and attention to detail. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Express Solicitors. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your organisational and time management skills in your application. Mention specific examples of how you've successfully managed tasks or projects in the past. We’re all about efficiency here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Express Solicitors
✨Know Your Stuff
Make sure you understand the role of an Operations Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing insurance policies and maintaining legal documents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Since this role requires strong communication and organisational skills, be ready to provide examples from your past experiences. Think of specific situations where you demonstrated excellent attention to detail or successfully managed multiple tasks. This will help the interviewers see how you can contribute to their team.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. These might involve handling compliance processes or managing document templates. Practice answering these types of questions by thinking through how you would approach similar situations in your previous roles. This will help you feel more prepared and less anxious.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the specific challenges the Operations Team faces. This shows that you’re not just interested in the job, but also in how you can fit into their organisation and contribute to their success.
