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- Tasks: Support and deliver engaging IT training to new starters and existing staff.
- Company: Join an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy hybrid working, generous holiday, and health perks.
- Why this job: Kickstart your career in training and digital learning with hands-on experience.
- Qualifications: No prior training experience needed; just a passion for IT and learning.
- Other info: Be part of a supportive team with excellent growth opportunities.
The predicted salary is between 25000 - 29000 £ per year.
Location: Sharston, M22 4SN
Salary: £30,000 - £35,000 per annum, dependent on experience
Job type: Full time, Permanent
About Us:
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
About The Role:
This is a development role suitable for someone at an early stage of their training or learning & development career. The Junior IT Trainer will support the design and delivery of IT systems training across the firm, gaining hands-on experience while being mentored by the Digital Learning Manager and wider training team.
Responsibilities:
- Support the delivery of IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff.
- Assist with graduate and induction training programmes, particularly the IT systems elements.
- Deliver training sessions using existing materials, with increasing responsibility over time.
- Provide 1:1 or small group refresher training under guidance where additional support is required.
- Observe and co-facilitate training sessions to build confidence and delivery skills.
- Assist in the creation and updating of training materials, including guides, walkthroughs, videos, and quick reference documents.
- Support the development of engaging eLearning content using existing templates and tools.
- Review and update materials to reflect system changes, upgrades, or process updates.
- Help ensure learning resources are clear, accurate, and user-focused.
- Work closely with the Digital Learning Manager and IT Trainer to understand training priorities and upcoming system changes.
- Liaise with IT and other teams to build understanding of firm systems and processes.
- Gather learner feedback following training sessions and support evaluation activity.
- Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS).
- Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge.
Person Specification:
Key Skills & Attributes:
- Clear and confident communicator with a willingness to present and engage with groups.
- Ability to explain IT concepts in a simple, user-friendly way.
- Strong organisational skills with good attention to detail.
- Enthusiastic, proactive, and keen to learn.
- Comfortable working with both technical and non-technical colleagues.
- Interest in training, digital learning, or learning & development as a career path.
- Open to feedback and committed to continuous improvement.
Experience & Qualifications:
- Previous experience delivering training is not essential.
- Experience supporting colleagues with IT systems, processes, or software (e.g. in a support, admin, or IT role) is desirable.
- Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential.
- Experience using or supporting case management systems (Proclaim) is desirable but not required.
- Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided.
- A qualification in training, education, or learning & development is desirable but not essential.
Salary & Hours:
Salary of £30,000 - £35,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits:
- Hybrid Working - 3/2 hybrid working pattern after probation.
- 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process:
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Please click APPLY to be redirected to our website to complete your application.
Candidates with the relevant experience or job titles of; Junior IT Trainer, Trainee IT Trainer, Graduate IT Trainer, Junior IT Support Technician, IT Support, Junior Software Trainer, Graduate Computer Trainer, Junior Hardware Trainer may also be considered for this role.
Junior IT Trainer in Manchester employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Trainer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating your passion for training and IT, and don’t forget to highlight your enthusiasm for learning and development.
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a presentation to showcase your abilities. This is especially useful for demonstrating your understanding of IT systems and training methodologies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Express Solicitors. Don’t miss out!
We think you need these skills to ace Junior IT Trainer in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Junior IT Trainer role. Highlight any relevant experience or skills that match the job description, especially your ability to explain IT concepts simply.
Show Your Enthusiasm: Let your passion for training and digital learning shine through in your application. We love seeing candidates who are proactive and eager to learn, so don’t hold back on sharing your enthusiasm!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. Remember, we want to see how well you can communicate!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Express Solicitors
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft 365 applications and any relevant IT systems. Being able to explain these concepts in a simple way will show that you can communicate effectively with both technical and non-technical colleagues.
✨Practice Your Presentation Skills
Since you'll be delivering training sessions, it's crucial to practice presenting. Try rehearsing in front of friends or family, or even record yourself. This will help you build confidence and refine your delivery style before the big day.
✨Engage with the Role
Show genuine enthusiasm for the Junior IT Trainer position. Research Express Solicitors and understand their training needs. Be prepared to discuss how you can contribute to their training programmes and support their staff effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about potential training challenges you might face and how you would handle them. This will demonstrate your problem-solving skills and readiness for the role.
