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For Companies At a Glance
- Tasks: Ensure compliance with regulations and support risk management in a busy law firm.
- Company: Award-winning law firm with a strong reputation and 5-star Trustpilot rating.
- Benefits: Hybrid working, generous holiday allowance, private medical insurance, and wellness initiatives.
- Why this job: Join a dynamic team making a real impact in personal injury law and compliance.
- Qualifications: Experience in personal injury practice and strong analytical skills required.
- Other info: Collaborative environment with opportunities for professional growth and development.
The predicted salary is between 28000 - 42000 £ per year.
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control.
Responsibilities
- Work collaboratively across business teams to carry out regular file reviews for all personnel
- Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation
- Provide guidance and support on interpreting case progression in line with internal standards and procedures
- Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives
- Conduct case related investigations on policy requirements, legal practices and case progression
- Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management
- Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler)
- Reporting on caseload KPI performance of lawyers
- Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness
- Provide data analysis and reporting to senior management to support informed decision-making
- Maintain an accurate audit log of activity
- Provide structured feedback to support the design and delivery of compliance training at all levels
- Assist the Complaints Partner and COLP with file review and diagnosis of relevant facts
- Assist with Data Protection and other compliance queries
Person Specification
Essential Criteria
- Good commercial knowledge of Claimant Personal Injury practice
- Knowledge of operating within a firm monitored and regulated by the SRA
- Experience of running own personal injury caseload to a high standard
- Experience conducting case investigations and compliance reviews
- Understanding of quality and performance metrics
- Highly motivated, proactive self-starter with excellent judgement and professional maturity
- Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations
- Strong research and analytical ability
- Ability to build trusted relationships with the key stakeholders within the business at all levels
- Experience using Excel to interpret and analyse data
Desirable criteria
- Knowledge of Proclaim case management
- Professional accreditation e.g. Solicitor, MBA, CILEX etc
- Auditing background e.g. Lexcel
Salary & Hours
Salary of up to £35,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
- Hybrid Working 3/2 hybrid working pattern after probation.
- 23 Days Holiday Rising to 26 days, plus bank/public holidays.
- Extra Holidays 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance Active social committee with generous departmental and firm-wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Compliance Executive in Manchester employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Express Solicitors on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Compliance Executive.
✨Tip Number 2
Prepare for those scenario-based questions! Think of examples from your past experience that showcase your analytical skills and ability to manage compliance effectively. We want to see how you tackle real-life challenges.
✨Tip Number 3
Show off your data skills! Since the role involves analysing performance data, brush up on your Excel skills and be ready to discuss how you've used data to drive improvements in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Compliance Executive in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Compliance Executive role. Highlight your experience in personal injury law and compliance, showing us how you meet the essential criteria outlined in the job description.
Showcase Your Analytical Skills: Since this role involves analysing performance data and trends, be sure to include examples of how you've used data analysis in previous roles. We want to see your ability to identify areas for improvement and maximise efficiency.
Be Proactive in Your Approach: Demonstrate your proactive nature by discussing instances where you've taken initiative in compliance or risk management. We love candidates who can show they’re self-starters and can handle high-volume environments effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Express Solicitors
✨Know Your Compliance Stuff
Make sure you brush up on UK legislation and the Solicitors Regulation Authority (SRA) Standards. Familiarise yourself with the key compliance issues in personal injury law, as this will show your potential employer that you're serious about the role and understand the landscape.
✨Show Off Your Analytical Skills
Since the role involves analysing performance data and trends, be prepared to discuss your experience with data analysis. Bring examples of how you've used metrics to improve processes or manage risk in previous roles. This will demonstrate your proactive approach and analytical mindset.
✨Prepare for Scenario-Based Questions
Given that interviews will include scenario-based questioning, think about potential compliance challenges you might face in the role. Prepare responses that highlight your problem-solving skills and how you would handle specific situations, especially those related to file audits and risk management.
✨Build Relationships
The ability to build trusted relationships is crucial in this role. Think of examples from your past where you've successfully collaborated with teams or stakeholders. Highlighting your interpersonal skills will show that you can work effectively across the business and support others in maintaining compliance.
