At a Glance
- Tasks: Be the first point of contact for clients and assist with admin tasks.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy hybrid working, 23-26 days holiday, and private medical insurance after 2 years.
- Other info: Join a vibrant social committee and enjoy a healthy work-life balance.
- Why this job: Make a real impact by helping injured people while working in a supportive team.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
The predicted salary is between 21156 - 25695 £ per year.
The Role
We are looking for an enthusiastic and organised Post Room Administrator to join our team. In this role, you will be responsible for sorting and scanning mail, preparing meeting rooms, and distributing stationary orders. Additionally, you will assist with reception duties, including answering telephones, and provide administration support such as photocopying. Other responsibilities include completing checklists and maintaining an organised and tidy office environment.
This position offers progression to other departments, such as Secretaries, HR assistants, IT assistants and Medical Agency File Handlers.
Responsibilities
- Sorting, scanning, and franking of mail.
- Reception duties, including answering telephones in a polite and professional manner.
- Administration support, such as photocopying.
- Manual handling such as lifting heavy boxes.
- Making refreshments.
- Assisting with kitchen checks and stock.
- Ensuring meeting rooms are prepared.
- Completing checklists on a daily/weekly basis as instructed.
- Ordering stationery.
- Helping to keep the office tidy.
- Other ad hoc duties as required.
Person Specification
- GCSE Maths and English at Grade C or above.
- Administrative experience.
- Experience of working in a customer‑facing role.
- Experience of dealing with customers on the telephone.
- Prior Reception/Switchboard knowledge is favourable but not essential.
- NVQs or qualifications in business administration are advantageous but not essential.
- Experience of working in a law or legal services firm.
Salary & Hours
- Salary of £22,902.10 – £26,722.54, dependent on age.
- Standard working hours: 8:30 am to 5:30 pm Monday–Thursday and 8:30 am to 5 pm Friday (office based).
Benefits
- On‑site working.
- 23 days holiday, rising to 26 days plus bank/public holidays.
- 3 holiday buy‑backs and an extra day for your birthday after a required period of service.
- Private medical insurance after 2 years’ service, annual flu jab and Employee Assistance Programme.
- 24/7 on‑site gym, Netball/Football team, 10 km Manchester team and more.
- Active social committee with generous departmental and firm‑wide social budget.
Our recruitment policy encourages applications from all, ensuring equal opportunity and non‑discrimination.
Administration Assistant in Manchester employer: EXPRESS SOLICITORS
Express Solicitors is an exceptional employer, offering a supportive and dynamic work environment in the heart of Manchester. With a strong focus on employee well-being, we provide hybrid working options, generous holiday allowances, and a vibrant social culture that fosters teamwork and personal growth. Our commitment to excellence is reflected in our 5-star Trustpilot rating, making it a rewarding place for those looking to make a meaningful impact in the legal field.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Manchester
✨Tip Number 1
Familiarise yourself with the legal industry, especially personal injury and clinical negligence claims. Understanding the basics of these areas will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as you'll be the first point of contact for clients. Role-play scenarios with friends or family to enhance your ability to handle queries professionally and empathetically.
✨Tip Number 3
Get comfortable with administrative software and case management systems. If you have access to similar tools, practice using them to improve your efficiency and accuracy, which are crucial for this role.
✨Tip Number 4
Research Express Solicitors thoroughly, including their values and client feedback. This knowledge will not only prepare you for potential interview questions but also allow you to align your answers with their company culture.
We think you need these skills to ace Administration Assistant in Manchester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Administration Assistant position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your administrative experience, attention to detail, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle tasks like proof-reading and quality control.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Express Solicitors and how your skills can contribute to their mission of providing excellent client service.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Administration Assistant role.
How to prepare for a job interview at EXPRESS SOLICITORS
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Administration Assistant. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as report checking and quality control.
✨Showcase Your Communication Skills
As the first point of contact for clients, strong communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated in previous roles.
✨Prepare for Scenario-Based Questions
Since the interview will include scenario-based questioning, think about potential situations you might face in the role. Prepare responses that demonstrate your problem-solving abilities and how you would handle client queries or administrative challenges.
✨Highlight Your Attention to Detail
Given the importance of accurate proof-reading and quality control in this position, be ready to discuss your methods for ensuring accuracy in your work. Share specific examples where your attention to detail made a difference in your previous roles.
