At a Glance
- Tasks: Sort mail, assist with reception duties, and keep the office organised.
- Company: Join Express Solicitors, a top-rated personal injury law firm in the UK.
- Benefits: Competitive salary, 23+ days holiday, private medical insurance, and gym access.
- Other info: Dynamic workplace with an active social committee and excellent career growth.
- Why this job: Kickstart your career in a supportive environment with great progression opportunities.
- Qualifications: GCSE Maths and English at Grade C or above; customer service experience preferred.
The predicted salary is between 22902 - 26722 £ per year.
Location: Sharston, M22 4SN
Salary: £22,902.10 - £26,722.54 per annum, dependent on age
Job type: Full time, Permanent
About Us:
Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease.
We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector.
About the Role:
We are looking for an enthusiastic and organised Post Room Administrator to join our team. In this role, you will be responsible for sorting and scanning mail, preparing meeting rooms, and distributing stationary orders. Additionally, you will assist with reception duties, including answering telephones, as well as providing administration support such as photocopying. Other responsibilities include completing checklists and helping maintain an organised and tidy office environment. This position has great routes for progression into other departments with previous Administration Assistants moving on to be Secretaries, HR assistants, IT assistants and Medical Agency File Handlers.
Responsibilities:
- Sorting, scanning, and franking of mail
- Reception duties, including answering telephones in a polite and professional manner
- Administration support, such as photocopying
- Manual handling such lifting heavy boxes
- Making refreshments
- Assisting with kitchen checks and stock
- Ensuring meeting rooms are prepared
- Completing checklists on a daily/weekly basis as instructed
- Ordering stationery
- Helping to keep the office tidy
- Other ad hoc duties as required
Person Specification:
- GCSE Maths and English at Grade C or above
- Administrative experience
- Experience of working in a customer-facing role
- Experience of dealing with customers on the telephone
- Prior Reception/Switchboard knowledge is favourable but not essential
- NVQs or qualifications in business administration are advantageous but not essential
- Experience of working in a law or legal services firm
Salary & Hours:
Salary of £22,902.10 - £26,722.54, dependent on age. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based.
Benefits:
- On-site Working
- 23 days of holiday - Rising to 26 days, plus bank/public holidays.
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process:
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Please click APPLY to be redirected to our website to complete your application.
Candidates with the relevant experience or job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Legal Admin, Legal Administrator, Legal Admin Support may also be considered for this role.
Administration Assistant in Manchester employer: EXPRESS SOLICITORS
Express Solicitors is an exceptional employer, offering a supportive and dynamic work environment in Sharston, Manchester. With a strong focus on employee growth, our Administration Assistants have clear pathways to advance into various roles within the firm, backed by a commitment to well-being through benefits like private medical insurance and a 24/7 onsite gym. Join us and be part of a thriving team that values your contributions and fosters a culture of collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Solicitors. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Administration Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part can give you that extra boost of confidence when meeting your potential new colleagues.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Administration Assistant in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administration Assistant role. Highlight any relevant experience, especially in customer-facing roles or administrative tasks, so we can see how you fit into our team.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you want to join us at Express Solicitors. Keep it concise but engaging!
Show Off Your Skills:Don’t forget to mention your skills that align with the job description, like organisation and communication. We love seeing candidates who can demonstrate their ability to handle reception duties and administrative support.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at EXPRESS SOLICITORS
✨Know the Company Inside Out
Before your interview, take some time to research Express Solicitors. Understand their values, recent achievements, and what sets them apart in the personal injury sector. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Organisational Skills
As an Administration Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained an orderly workspace. This will demonstrate your ability to handle the responsibilities of sorting mail, preparing meeting rooms, and keeping the office tidy.
✨Practice Scenario-Based Questions
Since the interview will include scenario-based questioning, think about potential situations you might face in the role. For instance, how would you handle a difficult customer on the phone? Practising these scenarios will help you respond confidently and effectively during the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the professional environment at Express Solicitors. Also, make sure to log into MS Teams a few minutes early to avoid any last-minute technical issues. Being punctual shows respect for the interviewers' time and your commitment to the role.
