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- Tasks: Ensure compliance with regulations and support teams in managing risk effectively.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy hybrid working, generous holiday allowance, and private medical insurance after two years.
- Why this job: Make a real impact in a dynamic environment focused on personal injury and client care.
- Qualifications: Experience in personal injury law and strong analytical skills are essential.
- Other info: Be part of a supportive team with excellent career growth opportunities.
Location: Sharston, M22 4SN
Salary: Up to £35,000 per annum, dependent on experience
Job type: Full time, Permanent
About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control.
Responsibilities:
- Work collaboratively across business teams to carry out regular file reviews for all personnel
- Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation
- Provide guidance and support on interpreting case progression in line with internal standards and procedures
- Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives
- Conduct case related investigations on policy requirements, legal practices and case progression
- Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management
- Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler)
- Reporting on caseload KPI performance of lawyers
- Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness
- Provide data analysis and reporting to senior management to support informed decision-making
- Maintain an accurate audit log of activity
- Provide structured feedback to support the design and delivery of compliance training at all levels
- Assist the Complaints Partner and COLP with file review and diagnosis of relevant facts
- Assist with Data Protection and other compliance queries
Person Specification:
Essential:
- Good commercial knowledge of Claimant Personal Injury practice
- Knowledge of operating within a firm monitored and regulated by the SRA
- Experience of running own personal injury caseload to a high standard
- Experience conducting case investigations and compliance reviews
- Understanding of quality and performance metrics
- Highly motivated, proactive self-starter with excellent judgement and professional maturity
- Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations
- Strong research and analytical ability
- Ability to build trusted relationships with the key stakeholders within the business at all levels
- Experience using Excel to interpret and analyse data
Desirable:
- Knowledge of Proclaim case management
- Professional accreditation e.g. Solicitor, MBA, CILEX etc
- Auditing background e.g. Lexcel
Salary & Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits:
- Hybrid Working - 3/2 hybrid working pattern after probation.
- 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
- Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role.
Compliance Executive employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in compliance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research common compliance scenarios and think about how you'd handle them. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to improve processes in past roles. Employers love candidates who can demonstrate their impact through numbers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Compliance Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Executive role. Highlight your experience in personal injury law and compliance, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about compliance and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Showcase Your Analytical Skills: Since the role involves analysing performance data, be sure to include examples of how you've used data analysis in previous roles. This will show us that you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Express Solicitors
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of UK legislation and SRA Standards. Familiarise yourself with the key compliance issues in personal injury law, as this will show that you're serious about the role and understand the landscape.
✨Showcase Your Analytical Skills
Since the role involves analysing performance data, be prepared to discuss your experience with data analysis and reporting. Bring examples of how you've used metrics to improve processes or manage risk in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about past situations where you had to troubleshoot compliance issues or conduct audits. Be ready to explain your thought process and the outcomes of your actions.
✨Build Relationships
The ability to build trusted relationships is crucial. Prepare to discuss how you've collaborated with different teams in the past. Highlight any experiences where you successfully communicated complex compliance information to non-compliance staff.
