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For Companies At a Glance
- Tasks: Be the first point of contact for clients and assist with admin tasks.
- Company: Join Express Solicitors, an award-winning law firm with a 5-star Trustpilot rating.
- Benefits: Enjoy hybrid working, 23-26 days holiday, and private medical insurance after 2 years.
- Why this job: Make a real impact by helping injured people while working in a supportive team.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Join a vibrant social committee and enjoy a healthy work-life balance.
The predicted salary is between 21156 - 25695 £ per year.
Overview
Job Title: Administration Assistant
Location: Sharston, M22 4SN
Salary: £21,156.20 – £25,695.54 per annum, dependent on age
Job type: Full time, Permanent
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
Our clients are at the heart of everything we do. Whether it \’s over the phone or online, we aim to go beyond our clients\’ expectations by offering them a first-class experience.
Our New Client Team (NCT) is the first point of contact in the client\’s journey and are therefore an incredibly important part of the firm. In this role, you will be responsible for providing support with administration tasks as well as report checking and quality control.
You will be joining a team of 6 administrators within the larger NCT team, working together to ensure all client matters have a seamless transition between the New Client Team and other departments of the firm.
Responsibilities
- Assisting with any queries/requests.
- Inputting all details into our computerised case management system.
- Creating computerised files & generating legal documents correctly and quickly on a large number of files.
- Accurate proofreading, checking & quality control of live files for hand over.
- Setting up accounts for Enquiries/Litigation assistants to complete their processes.
- Dealing with external client correspondence.
- Establishing written contact with clients who are unable to speak with us on the phone.
- Accurately recording all correspondence
- Administration support, such as typing, printing, filing, photocopying.
- Communicating with our external associates
- Occasional reception duties
- Other ad hoc duties as required.
Person Specification
- Admin experience is a must, ideally within a law firm or other professional services.
- You must have excellent attention to detail; as a law firm we need things right every time.
- You must be confident in handling large amounts of information accurately.
- You will be working with various IT systems so strong IT skills are required and must be able to accurately follow processes.
- Communication skills are important too, as you will be dealing with a range of different people.
- As this role is supporting others, we are looking for someone who works well in a team and is happy to get stuck into tasks.
- You will have GCSE Maths and English at Grade C or above.
- A NVQ or qualification in business administration would be desirable.
Salary & Hours
- Salary of £21,156.20 – £25,695.54 dependent on age
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
- Hybrid Working – 3/2 hybrid working pattern after probation
- 23 Days Holiday – Rising to 26 days, plus bank/public holidays.
- Extra Holidays – 3 holiday buy backs and an extra day for your birthday after service length requirement
- Looking After Your Health – Private medical insurance available after 2 years\’ service, annual flu jab and Employee Assistance Programme
- Looking After Your Well-being – 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more
- Work Life / Balance – Active social committee with generous departmental and firm-wide social budget
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning.
Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Please click APPLY to be redirected to our website to complete your application.
Candidates with the relevant experience or job titles of; Legal Admin Assistant, Office Administrator, Law Administrator, Office Administration Assistant, Administration Clerk, Administrative Assistant, Office Coordinator, Receptionist, Secretary, Business Administrator may also be considered for this role.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Law Practice
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Administration Assistant employer: Express Solicitors
Contact Detail:
Express Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with the legal industry, especially personal injury and clinical negligence claims. Understanding the basics of these areas will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as you'll be the first point of contact for clients. Role-play scenarios with friends or family to enhance your ability to handle queries professionally and empathetically.
✨Tip Number 3
Get comfortable with administrative software and case management systems. If you have access to similar tools, practice using them to improve your efficiency and accuracy, which are crucial for this role.
✨Tip Number 4
Research Express Solicitors thoroughly, including their values and client feedback. This knowledge will not only prepare you for potential interview questions but also allow you to align your answers with their company culture.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Administration Assistant position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, attention to detail, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle tasks like proof-reading and quality control.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Express Solicitors and how your skills can contribute to their mission of providing excellent client service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Administration Assistant role.
How to prepare for a job interview at Express Solicitors
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Administration Assistant. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as report checking and quality control.
✨Showcase Your Communication Skills
As the first point of contact for clients, strong communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated in previous roles.
✨Prepare for Scenario-Based Questions
Since the interview will include scenario-based questioning, think about potential situations you might face in the role. Prepare responses that demonstrate your problem-solving abilities and how you would handle client queries or administrative challenges.
✨Highlight Your Attention to Detail
Given the importance of accurate proof-reading and quality control in this position, be ready to discuss your methods for ensuring accuracy in your work. Share specific examples where your attention to detail made a difference in your previous roles.
