At a Glance
- Tasks: Support the IT team with daily operations and troubleshoot tech issues.
- Company: Join Express Solicitors, a top-rated law firm making a difference since 2000.
- Benefits: Enjoy a competitive salary and be part of a supportive team culture.
- Why this job: Be part of a 5-star rated firm that values your contributions and helps injured people.
- Qualifications: Must have 2+ years in IT support; Proclaim experience is a plus.
- Other info: Full-time, permanent position located in Manchester.
The predicted salary is between 25000 - 30000 £ per year.
Job Title: IT Technician Location: Sharston, M22 4SN Salary : £25,000 to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 6,500 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The role: Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company’s IT infrastructure. Candidates must have a minimum of two years’ experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role’s main focus will be to ensure the smooth running of the company’s IT technical resources and supporting internal staff members with any hardware or software issues. Responsibilities: Administration of in-house software; Desktop support and troubleshooting in Windows Server 2008/2012/2016, Windows 10/8/7 environments; Su…
IT Technician employer: EXPRESS SOLICITORS Careers
Contact Detail:
EXPRESS SOLICITORS Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarize yourself with the Proclaim case management system, as experience with it is a distinct advantage for this role. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment.
✨Tip Number 2
Highlight your troubleshooting skills in Windows Server and desktop environments during your conversations. Be prepared to discuss specific examples of how you've resolved technical issues in previous roles.
✨Tip Number 3
Network with current IT professionals in the legal sector. Attend local tech meetups or online forums to gain insights into the industry and potentially get referrals that could help you land the job.
✨Tip Number 4
Research Express Solicitors and their IT infrastructure. Understanding their specific needs and challenges will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with IT infrastructure and support. Emphasize your familiarity with Windows Server environments and any specific software you've managed.
Craft a Strong Cover Letter: In your cover letter, express your passion for IT and how your skills align with the needs of Express Solicitors. Mention your experience with troubleshooting and supporting internal staff, as well as any knowledge of the Proclaim case management system.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Describe situations where you successfully resolved technical issues or improved IT processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at EXPRESS SOLICITORS Careers
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in detail. Highlight your experience with Windows Server environments and any specific troubleshooting scenarios you've handled. This will demonstrate your capability to manage the IT infrastructure effectively.
✨Familiarize Yourself with Proclaim
If you have experience with the Proclaim case management system, make sure to mention it during the interview. If not, do some research on it beforehand. Showing that you understand the software used by the company can set you apart from other candidates.
✨Emphasize Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Discuss your approach to troubleshooting and how you prioritize tasks when supporting internal staff. This will showcase your ability to handle the day-to-day challenges of the role.
✨Understand the Company Culture
Research Express Solicitors and their mission to help injured people. Understanding their values and how they operate will allow you to align your answers with their goals, making you a more appealing candidate.