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- Tasks: Support survivors of abuse through active listening and administrative tasks.
- Company: Join Express Recruitment, a trusted agency connecting candidates with meaningful roles since 1987.
- Benefits: Enjoy hybrid working options and a competitive hourly rate of £12.21.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Experience with service users and a compassionate attitude are essential; charity experience is a plus.
- Other info: Full-time hours with flexible shifts; must pass an Enhanced DBS Check.
c£12.21 / per hour DOE
Posted:
1 day ago
Category:
Temporary Jobs
Deadline:
Express Recruitment are proud to advertise for a local charitable organisation who put their clients at the heart of what they do. We are proud to support our client to recruit their newest Crisis Line Support Worker to act as an office-based emotional support person for recent survivors of abuse.
The successful candidate will be a passionate individual with a range of telephone and administration skills, combined with knowledge of supporting vulnerable survivors of abuse.
Due to the nature of the role, candidates will need to have an Enhanced DBS Check available on the update service or be willing for us to process one on your behalf.
- Provide an efficient and effective administrative support to the team
- Actively listen and directly support survivors of abuse
- Arrange referrals and appointments
- Perform quality control checks
Skills & Experience
- Previous experience working directly with service users in a voluntary or paid capacity
- Charity experience highly advantageous
- Experience working with survivors of sexual violence or domestic abuse desirable
- Empathetic and patient attitude essential
- Great organisational skills, to manage a varied workload
- Working knowledge of IT systems such as MS Office
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7
Not quite found the right role for you yet? Let us do the scrolling for you!Your search for a new role has never been so easy, just fill in our contact form onhttps://bit.ly/3NHa9NR or give us a call on0115 924 0010 and we will do the rest for you.
Vacancy Summary
Hours: Full Time, Monday, Tuesday and Thursday, 9:00am-5:00pm, Wednesday and Friday 11:30am-7:30pm (work from home on later shifts)
Salary: c£12.21 per hour DOE
Location: Nottingham City Centre, hybrid working options are available
Job Type: Temp to Perm subject to 12 consecutive weeks in temporary employment
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
Application Form
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Temp to Perm Crisis Line Support Worker employer: Express Recruitment
Contact Detail:
Express Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp to Perm Crisis Line Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by survivors of abuse. Understanding their experiences will help you connect better during interviews and demonstrate your empathy and commitment to supporting them.
✨Tip Number 2
Highlight any relevant volunteer work or experience in charity settings. This can set you apart from other candidates, showing that you have a genuine passion for helping vulnerable individuals.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage a varied workload. Be ready to provide examples of how you've successfully handled multiple tasks in previous roles, as this is crucial for the position.
✨Tip Number 4
If you have experience with IT systems, especially MS Office, be sure to mention it. Being tech-savvy can enhance your application, as administrative support is a key part of the role.
We think you need these skills to ace Temp to Perm Crisis Line Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Crisis Line Support Worker position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience working with vulnerable individuals, particularly survivors of abuse. Use specific examples to demonstrate your empathy, patience, and administrative skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting survivors of abuse. Explain why you are interested in this role and how your background makes you a suitable candidate.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Express Recruitment
✨Show Empathy and Understanding
As a Crisis Line Support Worker, demonstrating empathy is crucial. Be prepared to share examples of how you've supported vulnerable individuals in the past, highlighting your ability to listen actively and respond sensitively.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have working with survivors of abuse or in a charity setting. This will show that you understand the challenges faced by service users and are equipped to provide the necessary support.
✨Demonstrate Organisational Skills
Given the varied workload, it's important to showcase your organisational skills. Prepare to talk about how you manage multiple tasks effectively, perhaps by sharing specific examples from your past roles.
✨Familiarise Yourself with IT Systems
Since the role requires a working knowledge of IT systems like MS Office, be ready to discuss your proficiency with these tools. You might want to mention any relevant software you've used in previous jobs to illustrate your capability.
