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- Tasks: Lead and manage teams, oversee office operations, and ensure compliance with regulations.
- Company: Express Recruitment connects talent with opportunities across various sectors since 1987.
- Benefits: Enjoy a supportive work environment in Nottingham City Centre with professional growth opportunities.
- Why this job: Join a respected pensions business and enhance your expertise while fostering team development.
- Qualifications: Experience in pension administration management and strong people management skills are essential.
- Other info: Fixed-term role, Monday to Friday, 9:00am-5:00pm.
The predicted salary is between 36000 - 60000 £ per year.
- Office Manager – Pensions Experience Essential
Office Manager – Pensions Experience Essential
Location:
Posted:
1 week ago
Category:
Professional Services Jobs
At Express Recruitment we are delighted to be working with a respected pensions business based in the heart of Nottingham City Centre, who are looking for a talented and motivated Office Manager to join their team.
We’re after someone with strong industry knowledge, excellent organisational skills and the confidence to lead and inspire a busy team. In this role, you’ll oversee the running of the office, help colleagues deliver an exceptional service and foster a positive, supportive working environment.
Experience in the pensions or financial services sector would be a real plus, making this a fantastic opportunity for someone looking to expand their expertise and take the next step in their career.
- Lead and manage two administration teams and two analysts responsible for executing customer and financial adviser (IFA) instructions related to pensions and investments
- Oversee operational reporting to regulatory bodies such as The Pensions Regulator and HMRC, as well as to clients and IFAs
- Ensure all team workloads are completed accurately, within established deadlines, and in alignment with service level agreements
- Leverage data to generate insightful management information (MI) and performance statistics for senior leadership, while continuously seeking opportunities for improvement.
- Foster talent development through coaching, clear objective setting and performance evaluations, while promoting ongoing learning and professional growth
- Champion a high performance culture focused on achieving optimal outcomes
- Conduct regular process reviews to identify efficiency gains and enhance resource utilisation
- Ensure implementation of new policies and updates to existing procedures, maintaining compliance with industry regulations
- Serve as a key escalation point for internal and external stakeholders, providing resolution and support as needed.
Skills & Experience
- A background in pension administration management is essential for this role coupled with experience of dealing with external clients and working to SLAs
- Strong people management experience is essential and exposure to managing multiple teams/business areas is highly desirable
- Excellent communication skills (verbal, written and presentational) across all business levels and with external client
- Agile & dynamic with a positive attitude that filters down into the teams
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on0115 924 0010 and we will do the rest for you.
Vacancy Summary
Hours: Monday-Friday, 9:00am-5:00pm
Location: Nottingham City Centre
Job Type: Fixed Term
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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Office Manager – Pensions Experience Essential employer: Express Recruitment
Contact Detail:
Express Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager – Pensions Experience Essential
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the pensions sector. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the pensions and financial services sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the company culture.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've fostered a positive work environment and achieved team goals.
✨Tip Number 4
Research Express Recruitment and their client’s values and mission. Tailoring your conversation to align with their goals can show that you're not just looking for any job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Office Manager – Pensions Experience Essential
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in pension administration management. Detail specific roles and responsibilities that align with the job description, showcasing your ability to manage teams and meet service level agreements.
Showcase Leadership Skills: Demonstrate your strong people management experience by providing examples of how you've led teams in the past. Include any coaching or mentoring experiences that illustrate your ability to foster talent development and a high-performance culture.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Use keywords from the listing, such as 'operational reporting', 'compliance', and 'communication skills' to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Manager role.
How to prepare for a job interview at Express Recruitment
✨Showcase Your Pensions Knowledge
Make sure to highlight your experience in the pensions sector during the interview. Be prepared to discuss specific examples of how you've managed pension administration and dealt with external clients, as this will demonstrate your suitability for the role.
✨Demonstrate Leadership Skills
As an Office Manager, you'll be leading teams. Share instances where you've successfully managed multiple teams or projects, focusing on how you inspired and motivated your colleagues to achieve their goals.
✨Prepare for Regulatory Questions
Since the role involves overseeing operational reporting to regulatory bodies, brush up on relevant regulations like those from The Pensions Regulator and HMRC. Be ready to discuss how you've ensured compliance in previous roles.
✨Emphasise Communication Skills
Excellent communication is key in this role. Prepare to provide examples of how you've effectively communicated with various stakeholders, both internally and externally, and how this has contributed to successful outcomes.
