At a Glance
- Tasks: Deliver top-notch IT support by installing and repairing printers and hardware for clients.
- Company: Join a well-established Business Service Provider that values growth and progression.
- Benefits: Enjoy a competitive salary, generous car allowance, hybrid working, and private medical provisions.
- Other info: Dynamic role with opportunities for professional development and client interaction.
- Why this job: Make a real impact by solving complex tech issues and supporting clients across London.
- Qualifications: Experience with printers, networking protocols, and a full UK driving licence required.
The predicted salary is between 38500 - 38500 £ per year.
Express Recruitment are delighted to be working with a well-established Business Service Provider, who promote an environment of individual growth and progression. They are looking for a Senior IT Hardware Field Service Engineer to join their team of professionals at their London-based office.
The successful candidate will manage clients on a day-to-day basis, visit clients on site to deliver exceptional IT support, mainly the installation, commissioning, configuration and repair of a wide range of printers and associated IT hardware equipment. Due to the position's travel requirements which is regionally across London and southeast areas, a full, clean UK driving licence is essential to apply for the role.
For the position, they are offering a competitive salary of up to c£38,500 per annum D.O.E and a generous benefits package including:
- £450 monthly car allowance
- Hybrid working
- Fuel card
- Work mobile phone and laptop
- Pension scheme
- Private medical provisions
- And more!
Skills & Experience:
- Proven experience in commissioning and configuring a wide range of printers
- Demonstrable experience working with networking protocols, including TCP/IP, printer servers and drive deployments
- Competent user of print management software preferred but not essential
- Experience connecting and configuring routers, firewalls, and switches
- Have a polite and professional manner whilst always putting the customer first
- Experience solving complex hardware and software issues from diagnosis to completion
- Possess a full, clean UK driving licence
- Install, configure, service and repair a wide range of printers, including brands such as HP, Lexmark, Canon and Sharp
- Strip down/rebuild printer machines and replace broken and obsolete parts
- Manage day-to-day interactions with clients including updating them regularly
- Visit and support customers in central London and surrounding areas, occasionally visiting customers on the south coast
- Act as the primary point of contact for customer escalations regarding printers, scanners and photocopiers
- Address complex printer issues in line with contractual requirements
Job Location: London and southeast areas
Job Type and Hours: Monday – Friday, 8:30am – 5:30pm
Senior IT Hardware Field Service Engineer in London employer: Express Recruitment
Join a dynamic and supportive team at a well-established Business Service Provider in London, where your professional growth is prioritised. With a competitive salary and an attractive benefits package including hybrid working options, a generous car allowance, and private medical provisions, this role as a Senior IT Hardware Field Service Engineer offers not just a job, but a pathway to a rewarding career in a collaborative environment that values customer service excellence.
