Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers via phone, email, and chat while processing their orders.
- Company: A successful recruitment agency with a focus on customer service.
- Benefits: Hybrid working, annual leave, and healthcare options once permanent.
- Why this job: Join a dynamic team and develop your customer service skills in a supportive environment.
- Qualifications: Professional telephone manner, prioritisation skills, and IT proficiency required.
- Other info: Opportunity for temp-to-perm with great career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A successful recruitment agency is seeking Customer Service Advisors for a temporary to permanent position in Annesley. The role includes answering customer inquiries via phone, email, and chat, as well as processing orders.
Candidates should possess a professional telephone manner, prioritization skills, and IT proficiency.
The position offers hybrid working, with a full-time office training requirement initially. Great benefits will be available once permanent, including annual leave and healthcare options.
Hybrid Customer Service Advisor (Temp-to-Perm) employer: Express Recruitment
Contact Detail:
Express Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor (Temp-to-Perm)
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone and email communication skills. Since you'll be handling customer inquiries, being clear and professional in your responses is key. We recommend doing mock calls or writing sample emails to get comfortable.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and gives you a chance to find out more about the team and the hybrid working setup.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that temp-to-perm position.
We think you need these skills to ace Hybrid Customer Service Advisor (Temp-to-Perm)
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be answering customer inquiries, make sure your written application reflects your professional telephone manner. Use clear and concise language to demonstrate your ability to communicate effectively.
Highlight Your IT Proficiency: We want to see that you're comfortable with technology! Mention any relevant software or tools you've used in previous roles, especially those related to customer service or order processing.
Prioritisation is Key: In a busy customer service environment, prioritisation skills are essential. Share examples in your application of how you've successfully managed multiple tasks or inquiries at once.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Express Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with the key responsibilities like handling inquiries via phone, email, and chat. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires a professional telephone manner, practice your communication skills. You might want to do a mock interview with a friend or family member. Focus on being clear, concise, and friendly – it’s all about making a great first impression!
✨Demonstrate Your IT Proficiency
As you'll be processing orders and using various systems, brush up on your IT skills. Be prepared to discuss any relevant software you've used in the past. If you have experience with customer service platforms, mention them during the interview to highlight your tech-savviness.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, hybrid working arrangements, or the team culture. This shows that you’re engaged and eager to learn more about the company and how you can fit into their team.
