At a Glance
- Tasks: Install, configure, and repair printers while providing top-notch IT support to clients.
- Company: Join a well-established Business Service Provider that values individual growth.
- Benefits: Earn up to £32,000 plus a £450 monthly car allowance and hybrid working options.
- Other info: Enjoy a dynamic work environment with opportunities for professional development.
- Why this job: Make a real difference by solving complex IT issues for clients in your community.
- Qualifications: Experience with printers and networking protocols; a full UK driving licence is essential.
The predicted salary is between 32000 - 32000 £ per year.
Express Recruitment are delighted to be working with a well-established Business Service Provider, who promote an environment of individual growth and progression, looking for an IT Hardware Field Service Engineer to join their team of professionals in Gloucester.
The successful candidate will manage clients on a day-to-day basis, visit clients on site to deliver exceptional IT support, mainly the installation, commissioning, configuration and repair of a wide range of printers and associated IT hardware equipment. Due to the position's travel requirements across Gloucester and surrounding areas, a full, clean UK driving licence is essential.
Salary is up to £32,000 per annum D.O.E with a generous benefits package including:
- £450 monthly car allowance
- Hybrid working
- Fuel card
- Work mobile phone and laptop
- Pension scheme
- Private medical provisions
- And more
Skills & Experience
- Proven experience in commissioning and configuring a wide range of printers
- Demonstrable experience working with networking protocols, including TCP/IP, printer servers and drive deployments
- Competent user of print management software (preferred but not essential)
- Experience connecting and configuring routers, firewalls, and switches
- Polite and professional manner while putting the customer first
- Experience solving complex hardware and software issues from diagnosis to completion
- Full, clean UK driving licence
- Install, configure, service and repair a wide range of printers, including HP, Lexmark, Canon and Sharp
- Strip down/rebuild printer machines and replace broken and obsolete parts
- Manage day-to-day interactions with clients, including regular updates
- Visit and support customers in Gloucester and surrounding areas
- Act as primary point of contact for customer escalations regarding printers, scanners and photocopiers
- Address complex printer issues in line with contractual requirements
Working Hours: Monday – Friday, 8:30 am – 5:30 pm
IT Hardware Field Service Engineer in Gloucester employer: Express Recruitment
Join a dynamic and supportive team at a well-established Business Service Provider in Gloucester, where your growth and progression are prioritised. As an IT Hardware Field Service Engineer, you'll enjoy a competitive salary of up to £32,000, alongside a generous benefits package that includes a monthly car allowance, hybrid working options, and private medical provisions. Experience a collaborative work culture that values customer service excellence and offers opportunities for professional development while you manage client relationships and deliver top-notch IT support.
