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For Companies At a Glance
- Tasks: Provide top-notch support to customers via phone and email.
- Company: Join a dynamic recruitment agency with a collaborative vibe.
- Benefits: Enjoy a full-time role with job security and a supportive team.
- Why this job: Be the voice that helps customers while using your German skills.
- Qualifications: Fluency in German and excellent communication skills required.
- Other info: Great opportunity for career growth in the East Midlands.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a German Speaking Customer Service Advisor to provide high-quality support through phone and email. The ideal candidate will be fluent in German and have strong communication skills.
Responsibilities include:
- Acting as the first point of contact for customer inquiries
- Processing orders
- Managing customer accounts
This is a full-time permanent role in East Midlands offering a collaborative working environment.
German-Speaking Customer Care Specialist employer: Express Recruitment
Contact Detail:
Express Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Care Specialist
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills. Try role-playing common customer service scenarios with a friend to build your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you’re engaged and eager to learn more about the role and the company culture. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace German-Speaking Customer Care Specialist
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing top-notch support in German, make sure to highlight your fluency in the language. We want to see how you can communicate effectively, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention any relevant experience in customer service and how it aligns with the responsibilities listed. We love seeing candidates who take the time to connect their background to what we’re looking for!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Care Specialist position. Remember, first impressions count!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Express Recruitment
✨Brush Up on Your German
Since the role requires fluency in German, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play common customer service scenarios in German to boost your confidence.
✨Know the Company Inside Out
Research the recruitment agency and understand their values, mission, and the type of customers they serve. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Questions
Think about how you would handle various customer inquiries or complaints. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to provide excellent customer care.
✨Showcase Your Communication Skills
As a Customer Care Specialist, strong communication is key. During the interview, focus on speaking clearly and confidently. Don’t hesitate to ask for clarification if you don’t understand a question; it shows you value effective communication.
