At a Glance
- Tasks: Build and manage strong client relationships while driving engagement and service excellence.
- Company: Join a leading professional services organisation with a supportive culture.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for career growth.
- Other info: Dynamic role in a collaborative environment with a focus on personal development.
- Why this job: Make a real impact by enhancing client experiences and driving business success.
- Qualifications: Experience in account management or customer success with strong communication skills.
The predicted salary is between 40000 - 40000 £ per year.
Express Recruitment are working in partnership with a leading professional services organisation in their search for a proactive and commercially minded Account Manager to join their growing Nottingham-based team. This is an excellent opportunity for an experienced Account Manager, Business Development Executive, Client Manager, or Customer Success professional who enjoys building long-term partnerships and delivering exceptional client service. You'll take ownership of an established portfolio of clients, working closely with key stakeholders to ensure service excellence whilst identifying opportunities for growth and strengthening existing relationships.
Joining a supportive and collaborative environment, the successful candidate will have the opportunity to make a real impact by driving client engagement, improving service delivery, and contributing to the continued success of a highly respected business.
Roles & Responsibilities- Build, manage, and develop strong relationships with key decision-makers across an allocated client portfolio.
- Identify opportunities to increase revenue, improve service delivery, and maximise client retention.
- Manage client pipelines and provide accurate forecasting and activity updates to senior management.
- Act as the primary point of contact for client queries, concerns, and service-related matters, ensuring timely and effective resolution.
- Work collaboratively with internal departments to ensure service delivery expectations are met whilst identifying opportunities for cross-selling additional services.
- Previous experience within an Account Management, Business Development, Customer Success, Client Relationship Management, or Sales role.
- Excellent communication and relationship-building skills with a customer-focused approach.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Results-driven mindset with experience working towards targets, KPIs, and performance objectives.
- Proficient in Microsoft Office applications; previous CRM system experience would be advantageous.
Location: Nottingham
Salary: c£40,000 plus quarterly bonus
Hours: 35 Hours Per Week
Job Type: Full Time, Permanent
Account Manager in Derby employer: Express Recruitment
Express Recruitment is an exceptional employer, offering a supportive and collaborative work environment in Nottingham where Account Managers can thrive. With a focus on employee growth and development, the company provides opportunities to build long-term client relationships while driving service excellence and revenue growth. Joining this respected organisation means being part of a team that values your contributions and encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Derby
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at companies you're interested in. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll be in the best position to get noticed by recruiters who are eager to find the right talent.
We think you need these skills to ace Account Manager in Derby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in building client relationships and driving revenue growth, as these are key aspects of the job.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve improved service delivery or increased client retention in previous roles. Numbers and results speak volumes!
Be Personable:Remember, we’re looking for someone who can build strong relationships. Let your personality shine through in your application. A friendly tone can make a big difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy!
How to prepare for a job interview at Express Recruitment
✨Know Your Clients
Before the interview, research the company’s existing client portfolio. Understand their key clients and the industries they operate in. This will help you demonstrate your proactive approach and ability to build strong relationships during the interview.
✨Showcase Your Success Stories
Prepare specific examples from your previous roles where you've successfully managed accounts or improved client relationships. Use metrics to highlight your achievements, such as revenue growth or client retention rates, to show how you can contribute to their success.
✨Ask Insightful Questions
During the interview, ask questions that show your interest in the role and the company. Inquire about their current challenges with client management or opportunities for growth. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Demonstrate Team Collaboration
Since the role involves working closely with internal departments, be ready to discuss how you’ve collaborated with teams in the past. Share examples of how you’ve worked cross-functionally to meet client needs and improve service delivery, showcasing your teamwork skills.
